Error Msg

[Bennie]

I continue to receive the following error mesage and it
will not leave my screen:

sysdiag.exe has encountered a problem and needs to
close. What is it and how do I correct the problem?

thank you,

Bennie

 

[Rock]

I continue to receive the following error mesage and it
will not leave my screen:

sysdiag.exe has encountered a problem and needs to
close. What is it and how do I correct the problem?

thank you,

Bennie

It's associated with spyware called Net Visor 3.0. See this link.

Run these programs to check for spyware/malware. After installing
update them, then boot into safe mode and run them. You should update
and run them weekly.

Cwshredder
http://aumha.org/freeware/freeware.php#cwshred

Ad-aware SE
http://www.lavasoftusa.com

Spybot Search and Destroy
http://www.safer-networking.org

Bazooka Adware and Spyware Scanner
http://download.com.com/3000-2144-10247783.html

Pest Patrol Free Pest Scanner
http://www.pestscan.com/ScanOrTrial.asp

If you’re still having problems after running these then run HijackThis
and post the log to one of the specialty forums, _NOT_ this one.

HijackThis
http://www.majorgeeks.com/download.php?det=3155

Forums to Interpret HijackThis Logs:

http://www.spywareinfo.com/forums/
http://forum.aumha.org/viewforum.php?f=30
http://forums.tomcoyote.org/
http://www.wilderssecurity.com/

After your system is clean use these programs to help keep it clean:

Spywareblaster
www.javacoolsoftware.com/sbdownload.html

Spywareguard
http://www.javacoolsoftware.com/sgdownload.html

IE-SPYAD
http://www.staff.uiuc.edu/~ehowes/resource.htm