Error msg 80072ee6 when TRYING to log into Messenger 7.5

G

Guest

Hi, recently installed MSN messenger 7.5 and had no problems with it then
suddenly couldn't log in. Used Windows messenger while trying everything
under the sun to figure out what and how to fix problem logging into MSN 7.5.
Then one day.. VOILA! in i got! However my joy was shortlived as i have found
once again that i am unable to get into 7.5 and keep getting error msg
80072ee6 when i try. I can put my user name and password in but as soon as i
hit enter it jumps straight to this error code and advises me to
troubleshoot, which i do, nada, all systems apparently working fine. My
windows system is XP (with SP2, i think)...

Any suggestions?
 
K

Kenny

rastrickian said:
Uncanny....I had the same problem, and got a response from MSN's help
facility as follows --


When you try to sign in to MSN Messenger, you receive the following
error message:
- "Sorry, we were unable to sign you in to the MSN Messenger at this
time. Please try again later. 8 0072ee6"

The following conditions may apply:
This issue may occur when the XML library file that MSN Messenge
uses,
Msxml3.dll, is not correctly registered on the computer.

Please follow these steps in the order they appear to help resolv
this
issue:

To register the Msxml3.dll file:

1. Click "Start", click "Run", type the following command, and then
press ENTER:
%windir%\system32\regsvr32 %windir%\system32\msxml3.dll
After this command is completed successfully, you receive th
following
message: "dllRegisterserver in file_name succeeded." ;

2. Click "OK."

3. Sign in to MSN Messenger again.


Thanks again for contacting MSN Messenger Technical Support, and for
your use of Microsoft products. Have a wonderful day.

Best Regards,

Francisco,
MSN Messenger Technical Support Team

All I can say is, it worked for me!
RGDS
Ian

Many thanks for this becaues it has resolved my MSN messenger signin
errror 80072ee6
 

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