C
C.Kartik
I use an HP 7550 Photosmart Printer which has a software
called HP Director to use it better.My girlfirend probably
downloaded something from the internet a month ago and
since then I've been getting this message "Unable to
create MSXML instance: C:\Program Files\Hewlett-
Packard\Digital Imaging\bin\Digital Imaging\HPQdirec.exe"
when I click OK on this I receive another error message"
This aplication has requested a runtime error to terminate
it in an unusual way" and below that is written"Microsoft
Visual C++ Runtime Library".Logically it's a file linked
to HP Director that should be the cause of the problem and
I contacted HP Tech support but after spending close to 3
and a half hours on the phone with them,they were unable
to solve the problem.They are going to contact me back but
what I want to know is -Could my girlfriend have
downloaded a virus that might have caused this problem?
called HP Director to use it better.My girlfirend probably
downloaded something from the internet a month ago and
since then I've been getting this message "Unable to
create MSXML instance: C:\Program Files\Hewlett-
Packard\Digital Imaging\bin\Digital Imaging\HPQdirec.exe"
when I click OK on this I receive another error message"
This aplication has requested a runtime error to terminate
it in an unusual way" and below that is written"Microsoft
Visual C++ Runtime Library".Logically it's a file linked
to HP Director that should be the cause of the problem and
I contacted HP Tech support but after spending close to 3
and a half hours on the phone with them,they were unable
to solve the problem.They are going to contact me back but
what I want to know is -Could my girlfriend have
downloaded a virus that might have caused this problem?