Error Message

  • Thread starter Thread starter Western
  • Start date Start date
W

Western

When trying to send email I'm getting the error no:0x800C013E
I'm not able to send and delete the message.
The error message is still in my outbox and blocking sending another maessage.
Please help.
 
Western said:
When trying to send email I'm getting the error no:0x800C013E
I'm not able to send and delete the message.
The error message is still in my outbox and blocking sending another maessage.
Please help.
 
Western said:
When trying to send email I'm getting the error no:0x800C013E
I'm not able to send and delete the message.
The error message is still in my outbox and blocking sending another
maessage.
Please help.
That looks like only part of an error message. If you need more help, click
on the error message and see if you can copy it. Also tell us what if any
antivirus programs you have.

First, however, download and install this temporary fix, with Windows
Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first. Certain common
antivirus programs, such as most of those from Norton or McAfee,
tend to cause this and other problems in Windows Mail, although
seldom immediately, so if you have such a program, remember
where to find the fix and hope it will install again if you need it again.
A recent version of the Trend antivirus program also causes
assorted problems in Windows Mail.
 
Thank you very much.
It fix the problem.


That looks like only part of an error message. If you need more help, click
on the error message and see if you can copy it. Also tell us what if any
antivirus programs you have.

First, however, download and install this temporary fix, with Windows
Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first. Certain common
antivirus programs, such as most of those from Norton or McAfee,
tend to cause this and other problems in Windows Mail, although
seldom immediately, so if you have such a program, remember
where to find the fix and hope it will install again if you need it again.
A recent version of the Trend antivirus program also causes
assorted problems in Windows Mail.
 
I have a new dell computer with vista and have three email accounts. My wife
cannot now send mail as it is stuck in the outbox. Will doing the fix you
suggest have any issues with my email?
 
It should affect only the messages you are currently unable to delete,
except for possibly releasing other messages in the Outbox.
 
It worked fine.
Thank you so very much. As soon as I restarted the computer it sent all the
messages that she had in the outbox.
 

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