Error message when installing XP from 98.

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

What does the error message: Setup cannot continue. COntact Microsoft
Technical Support. (Error: 5A8FF5Ch) mean?
 
Adali said:
Apaprently none of the programs which cause those errors are on that
computer...

Then if you are trying to upgrade from a previous Windows operating
system (IOW not doing a format/clean install):

1. Make sure your computer meets the recommended system requirements for
XP and that none of the installed programs are incompatible with XP.
You can run the Upgrade Advisor from the XP install disk or get it
here:
http://www.microsoft.com/windowsxp/pro/howtobuy/upgrading/advisor.asp

2. Make sure you are not installing with any peripherals connected to
the computer.

3. Test your hardware, particularly the RAM. XP is far fussier about
flaky and/or marginal RAM than Win9x/ME. For RAM testing, I like
Memtest86+ from www.memtest.org. To test the hard drive, use a
diagnostic utility from the drive mftr.'s website.

4. If all hardware meets the system requirements and tests good and you
are doing an upgrade installation, format the drive and do a clean
install instead. Understand that you will lose all data/programs on the
machine now.
http://michaelstevenstech.com/cleanxpinstall.html

If you want more help after doing the troubleshooting above, post back
with more details about your computer and exactly how you are trying to
install.

Malke
 
I tried the Upgrade advisor, however, when it was saving the report to the
computer another error appeared. Something like 5A8FF58h...not entirely sure
 
Adali said:
I tried the Upgrade advisor, however, when it was saving the report to
the computer another error appeared. Something like 5A8FF58h...not
entirely sure on the exact code but it was very similar to the other
one.

Then I suggest you follow the other troubleshooting steps I outlined in
my previous post, starting with extensive hardware testing. I don't
know your skill level, so only you can decide if doing this testing is
your cup of tea. If it is not - and there is no shame in admitting this
- take the machine to a professional computer repair shop (not your
local equivalent of BigStoreUSA).

Malke
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Back
Top