Error Message when backing up files using Vista

[Guest]

Hi,

I have just tried to back up my files using the back up facility on Vista
Home Premium. Unfortunately, I received an error message which said:

The backup did not complete successfully. The file or directory is
corrupted or unreadable (0x80070570)

I was trying to backup my c-drive onto a second hard drive both of which are
working normally. If anyone can help me with this problem I would be very
grateful.

T

 

[Jill Zoeller [MSFT]]

Can you zip and email me the files from %windir%\logs\windowsbackup\? Remove
"online" from my address. Also, please email me a screenshot of your Disk
Management screen so we can see your disks and volumes.

Finally, include a description of the problem you are having in the email.

Thanks!