error message and cannot send mail

N

Nichole

I just added my email to windows mail, so now i cant even access my mail
through aim, and i cant send outgoing message when i try i get

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Read: Dr
Seuss - Don't Delete - It's Weird', Account: 'pop.aol.com', Server:
'smtp.aol.com', Protocol: SMTP, Server Response: '556 CLIENT AUTHENTICATION
REQUIRED. USE ESMTP EHLO AND AUTH.', Port: 25, Secure(SSL): No, Server Error:
556, Error Number: 0x800CCC78

a little help would be greatly appreciated. please and thank you.
 
N

Nichole

i did as it said, and this is the message i get..


The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'testing',
Account: 'pop.aol.com', Server: 'smtp.aol.com', Protocol: SMTP, Server
Response: '556 CLIENT AUTHENTICATION REQUIRED. USE ESMTP EHLO AND AUTH.',
Port: 587, Secure(SSL): Yes, Server Error: 556, Error Number: 0x800CCC78

Dave said:
AOL uses a different port for SMTP... 587
Tools - Accounts - youraccount- Properties - Advanced

http://www.postmaster.aol.com/imap/index.html



--
Vista Home Premium 32 SP1
http://get.live.com/wlmail/overview


Nichole said:
I just added my email to windows mail, so now i cant even access my mail
through aim, and i cant send outgoing message when i try i get

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Read: Dr
Seuss - Don't Delete - It's Weird', Account: 'pop.aol.com', Server:
'smtp.aol.com', Protocol: SMTP, Server Response: '556 CLIENT
AUTHENTICATION
REQUIRED. USE ESMTP EHLO AND AUTH.', Port: 25, Secure(SSL): No, Server
Error:
556, Error Number: 0x800CCC78

a little help would be greatly appreciated. please and thank you.
Click to expand...
Click to expand...
 
N

Nichole

i did a prtsc of the settings.

http://i36.tinypic.com/i5mxkm.png


Dave said:
AOL uses a different port for SMTP... 587
Tools - Accounts - youraccount- Properties - Advanced

http://www.postmaster.aol.com/imap/index.html



--
Vista Home Premium 32 SP1
http://get.live.com/wlmail/overview


Nichole said:
I just added my email to windows mail, so now i cant even access my mail
through aim, and i cant send outgoing message when i try i get

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Read: Dr
Seuss - Don't Delete - It's Weird', Account: 'pop.aol.com', Server:
'smtp.aol.com', Protocol: SMTP, Server Response: '556 CLIENT
AUTHENTICATION
REQUIRED. USE ESMTP EHLO AND AUTH.', Port: 25, Secure(SSL): No, Server
Error:
556, Error Number: 0x800CCC78

a little help would be greatly appreciated. please and thank you.
Click to expand...
Click to expand...
 
G

Gary VanderMolen

Make sure you have send authentication enabled.
Go to Tools, Accounts, select that account, Properties, Servers.
The box for "My server requires authentication must be checked.

--
Gary VanderMolen, MS-MVP (Mail)


Nichole said:
i did a prtsc of the settings.

http://i36.tinypic.com/i5mxkm.png


Dave said:
AOL uses a different port for SMTP... 587
Tools - Accounts - youraccount- Properties - Advanced

http://www.postmaster.aol.com/imap/index.html



--
Vista Home Premium 32 SP1
http://get.live.com/wlmail/overview


Nichole said:
I just added my email to windows mail, so now i cant even access my mail
through aim, and i cant send outgoing message when i try i get

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Read: Dr
Seuss - Don't Delete - It's Weird', Account: 'pop.aol.com', Server:
'smtp.aol.com', Protocol: SMTP, Server Response: '556 CLIENT
AUTHENTICATION
REQUIRED. USE ESMTP EHLO AND AUTH.', Port: 25, Secure(SSL): No, Server
Error:
556, Error Number: 0x800CCC78

a little help would be greatly appreciated. please and thank you.
Click to expand...
Click to expand...
Click to expand...
 
N

Nichole

OMG Thanks sooooo much for the help it works now! :D
you guys rock.

Resolved..




Gary VanderMolen said:
Make sure you have send authentication enabled.
Go to Tools, Accounts, select that account, Properties, Servers.
The box for "My server requires authentication must be checked.

--
Gary VanderMolen, MS-MVP (Mail)


Nichole said:
i did a prtsc of the settings.

http://i36.tinypic.com/i5mxkm.png


Dave said:
AOL uses a different port for SMTP... 587
Tools - Accounts - youraccount- Properties - Advanced

http://www.postmaster.aol.com/imap/index.html



--
Vista Home Premium 32 SP1
http://get.live.com/wlmail/overview


I just added my email to windows mail, so now i cant even access my mail
through aim, and i cant send outgoing message when i try i get

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Read: Dr
Seuss - Don't Delete - It's Weird', Account: 'pop.aol.com', Server:
'smtp.aol.com', Protocol: SMTP, Server Response: '556 CLIENT
AUTHENTICATION
REQUIRED. USE ESMTP EHLO AND AUTH.', Port: 25, Secure(SSL): No, Server
Error:
556, Error Number: 0x800CCC78

a little help would be greatly appreciated. please and thank you.
Click to expand...
Click to expand...
Click to expand...
 
G

Gary VanderMolen

You're very welcome.

--
Gary VanderMolen, MS-MVP (Mail)


Nichole said:
OMG Thanks sooooo much for the help it works now! :D
you guys rock.

Resolved..




Gary VanderMolen said:
Make sure you have send authentication enabled.
Go to Tools, Accounts, select that account, Properties, Servers.
The box for "My server requires authentication must be checked.

--
Gary VanderMolen, MS-MVP (Mail)


Nichole said:
i did a prtsc of the settings.

http://i36.tinypic.com/i5mxkm.png


:

AOL uses a different port for SMTP... 587
Tools - Accounts - youraccount- Properties - Advanced

http://www.postmaster.aol.com/imap/index.html



--
Vista Home Premium 32 SP1
http://get.live.com/wlmail/overview


I just added my email to windows mail, so now i cant even access my mail
through aim, and i cant send outgoing message when i try i get

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Read: Dr
Seuss - Don't Delete - It's Weird', Account: 'pop.aol.com', Server:
'smtp.aol.com', Protocol: SMTP, Server Response: '556 CLIENT
AUTHENTICATION
REQUIRED. USE ESMTP EHLO AND AUTH.', Port: 25, Secure(SSL): No, Server
Error:
556, Error Number: 0x800CCC78

a little help would be greatly appreciated. please and thank you.
Click to expand...
Click to expand...
Click to expand...
 

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