error message 5edff58h

[wmritchie]

I'm trying to load my new Windows XP and upgrade Windows
98SE. I get an error message saying that it can't be
loaded and to contact a microsoft technician. The eror
code is 5EDFF58H. Can anyone help me............I don't
know how to contact a Microsoft Tech without a fee, and
refuse to pay for advice on a brand new piece of
software.

 

[Malke]

I'm trying to load my new Windows XP and upgrade Windows
98SE. I get an error message saying that it can't be
loaded and to contact a microsoft technician. The eror
code is 5EDFF58H. Can anyone help me............I don't
know how to contact a Microsoft Tech without a fee, and
refuse to pay for advice on a brand new piece of
software.

There are two ways of installing XP - a clean install where the hard
drive is formatted first and an upgrade install where the new operating
system is installed "on top" of the old operating system. If you are
doing the latter, try a clean install instead. Formatting the drive
will wipe all current data, so you would expect to reinstall programs
from cd and restore data from backups. Be sure all peripherals
(printers, scanners, cameras) are disconnected and any BIOS-level
antivirus is disabled. If you are already doing a clean install and the
installation is failing, you probably have bad hardware. Start with a
RAM test - I like Memtest86 from www.memtest86.com - and let the test
run for an extended time, like overnight (unless you get errors
immediately). If the RAM is good, then run a hard drive diagnostic
utility, which you can get from the drive mftr.'s website.

Malke

 

[Rock]

I'm trying to load my new Windows XP and upgrade Windows
98SE. I get an error message saying that it can't be
loaded and to contact a microsoft technician. The eror
code is 5EDFF58H. Can anyone help me............I don't
know how to contact a Microsoft Tech without a fee, and
refuse to pay for advice on a brand new piece of
software.

See these links for information on upgrading to XP.

http://michaelstevenstech.com/cleanxpinstall.html
http://aumha.org/win5/a/xpupgrad.htm