Error message: 550 relay not permitted


M

Mick Cant

Hi all,
I have a AMD Athlon (tm) XP 2400+ Computer
2.01 GHz
768 MB of RAM
Microsoft Windows XP Home Version 2002 with Service Pack 1

Using Office XP Professional Version 2002

I have just changed my ISP and have broadband, I can receive mail from both
accounts through the broadband account
which is set as the default account, but if I reply to mail from the non
default account, I get an error message
550 relay not permitted
is this because outlook it trying to send it through the account that I am
not connected to?
if I copy and past it into a new message it is sent ok
is there any other way round this please?

Mick Cant
 
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D

Diane Poremsky

You can try using authentication on the second account - tools, accounts,
change existing account. Select the second mail account and Change. Under
more settings there is an outgoing server tab - set it to use the incoming
mail password when you send mail.

Who is your broadband through? They may require you to use their SMTP
servers for outbound mail - if so, you'll need to change the SMTP on the
second account.
 
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M

Mick Cant

Thank you Diane,
the broadband is with "freenetname" also called "brightview" I believe
reading my post again, I should have said I am not trying to reply from the
second account "clara" I just want to
receive mail from them, as I can, and reply to all post from the default
freenetname account.

Mick Cant.
***************
Diane Poremsky said:
You can try using authentication on the second account - tools, accounts,
change existing account. Select the second mail account and Change. Under
more settings there is an outgoing server tab - set it to use the incoming
mail password when you send mail.

Who is your broadband through? They may require you to use their SMTP
servers for outbound mail - if so, you'll need to change the SMTP on the
second account.



--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)





Mick Cant said:
Hi all,
I have a AMD Athlon (tm) XP 2400+ Computer
2.01 GHz
768 MB of RAM
Microsoft Windows XP Home Version 2002 with Service Pack 1

Using Office XP Professional Version 2002

I have just changed my ISP and have broadband, I can receive mail from
both
accounts through the broadband account
which is set as the default account, but if I reply to mail from the non
default account, I get an error message
550 relay not permitted
is this because outlook it trying to send it through the account that I am
not connected to?
if I copy and past it into a new message it is sent ok
is there any other way round this please?

Mick Cant
 

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