error loading anti spyware

[seananderson]

i am getting this message when i try to open up anti-spyware!

critical error (error 101).......

i have uninstalled and reinstalled the program with no change

i have windows xp with sp2

plz help

sean andreson

 

[James Liu]

"C:\Program Files\Microsoft
AntiSpyware\gcasDtServ.exe" /regserver

 

[Andre Da Costa]

If you see a dialog box with the following message after you start your
computer or when you start Microsoft Windows AntiSpyware, you need to repair
or reinstall Windows AntiSpyware. The following message can also refer to
Error 102 or Error 103:



Warning: Microsoft Windows AntiSpyware has encountered a critical error
(Error 101). Please restart Windows AntiSpyware and run the program again.
If you continue to experience this problem, please uninstall the program and
install the most recent version of Windows AntiSpyware. You can use Add or
Remove Programs in Control Panel to uninstall this version of Windows
AntiSpyware.

You can repair Windows AntiSpyware using Add or Remove Programs in Control
Panel. Click Microsoft AntiSpyware and click Change. Click Next, and then
click Update.

If you see the critical error message again, uninstall Windows AntiSpyware
and reinstall it. To do this, use Add or Remove Programs in the Windows
Control Panel. Click Microsoft AntiSpyware and click Remove. You can
reinstall Microsoft Windows AntiSpyware at
www.microsoft.com/athome/security/spyware/software.

 

[Steve Dodson [MSFT]]

Also send the errors.log in c:\program files\microsoft antispyware to
(e-mail address removed)

--
-steve

Steve Dodson [MSFT]
MCSE, CISSP
PSS Security

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