error installing new hardware device

[Guest]

I trie to install a new hardware device (in this case a pnp wifi PCMCIA card).
The 'found hardware wizard' starts when I plug in the device. But then I get
the error message 'An error occurred during the installation of the device'.
The system cannot find the file specified'.
Any idea what could cause this error? I don't think it's specific for this
hardware. I get the same error when I trie to add another type of wifi-device.
As far as I can see in the registry, the files are copied correctly, the
services are defined. But the registry entries are not added.
In the setupapi.log, I find the following entries:

===========================================
[2004/10/30 21:57:37 252.33 Driver Install]
Searching for hardware ID(s):
pci\ven_14e4&dev_4320&subsys_70101799&rev_03,pci\ven_14e4&dev_4320&subsys_70101799,pci\ven_14e4&dev_4320&cc_028000,pci\ven_14e4&dev_4320&cc_0280
Searching for compatible ID(s):
pci\ven_14e4&dev_4320&rev_03,pci\ven_14e4&dev_4320,pci\ven_14e4&cc_028000,pci\ven_14e4&cc_0280,pci\ven_14e4,pci\cc_028000,pci\cc_0280
Enumerating files C:\WINNT\inf\*.inf
The file (C:\WINNT\inf\PCMCIAbcmwl5.inf) is not digitally signed, ignoring
driver date.
Found PCI\VEN_14E4&DEV_4320&SUBSYS_70101799 in
C:\WINNT\inf\PCMCIAbcmwl5.inf; Device: Belkin Wireless 54Mbps Notebook
Adapter; Driver: Belkin Wireless 54Mbps Notebook Adapter; Provider: Broadcom;
Mfg: Broadcom; Section: BCM43XG
Decorated section name: BCM43XG.NT
Device install function: DIF_SELECTBESTCOMPATDRV.
Selected driver installs from section BCM43XG in
c:\winnt\inf\pcmciabcmwl5.inf.
Changed class GUID of device to {4D36E972-E325-11CE-BFC1-08002BE10318}.
Set selected driver.
Selected best compatible driver.
Device install function: DIF_INSTALLDEVICEFILES.
Doing copy-only install of
PCI\VEN_14E4&DEV_4320&SUBSYS_70101799&REV_03\5&193DD4C4&0&0030F0.
Installing section BCM43XG.NT from c:\winnt\inf\pcmciabcmwl5.inf.
Device install finished with error Error 0x800b0003: The form specified for
the subject is not one supported or known by the specified trust provider.
Completed default installer, error: Error 0x800b0003: The form specified for
the subject is not one supported or known by the specified trust provider.
[2004/10/30 21:57:38 2164.2]
Munged cmdline: rundll32.exe newdev.dll,DevInstall
PCI\VEN_14E4&DEV_4320&SUBSYS_70101799&REV_03\5&193dd4c4&0&0030F0
EXE name: C:\WINNT\system32\rundll32.exe
Set selected driver.
Searching for hardware ID(s):
pci\ven_14e4&dev_4320&subsys_70101799&rev_03,pci\ven_14e4&dev_4320&subsys_70101799,pci\ven_14e4&dev_4320&cc_028000,pci\ven_14e4&dev_4320&cc_0280
Searching for compatible ID(s):
pci\ven_14e4&dev_4320&rev_03,pci\ven_14e4&dev_4320,pci\ven_14e4&cc_028000,pci\ven_14e4&cc_0280,pci\ven_14e4,pci\cc_028000,pci\cc_0280
Enumerating files C:\WINNT\inf\*.inf
The file (C:\WINNT\inf\PCMCIAbcmwl5.inf) is not digitally signed, ignoring
driver date.
Found PCI\VEN_14E4&DEV_4320&SUBSYS_70101799 in
C:\WINNT\inf\PCMCIAbcmwl5.inf; Device: Belkin Wireless 54Mbps Notebook
Adapter; Driver: Belkin Wireless 54Mbps Notebook Adapter; Provider: Broadcom;
Mfg: Broadcom; Section: BCM43XG
Decorated section name: BCM43XG.NT
Device install function: DIF_SELECTBESTCOMPATDRV.
Selected driver installs from section BCM43XG in
c:\winnt\inf\pcmciabcmwl5.inf.
Changed class GUID of device to {4D36E972-E325-11CE-BFC1-08002BE10318}.
Set selected driver.
Selected best compatible driver.
Device install function: DIF_INSTALLDEVICEFILES.
Doing copy-only install of
PCI\VEN_14E4&DEV_4320&SUBSYS_70101799&REV_03\5&193DD4C4&0&0030F0.
Installing section BCM43XG.NT from c:\winnt\inf\pcmciabcmwl5.inf.
An unsigned or incorrectly signed driver (c:\winnt\inf\pcmciabcmwl5.inf) was
installed for Belkin Wireless 54Mbps Notebook Adapter. Error 0x800b0003: The
form specified for the subject is not one supported or known by the specified
trust provider.
Device install function: DIF_REGISTER_COINSTALLERS.
Co-Installers Registered.
Device install function: DIF_INSTALLINTERFACES.
Installing section BCM43XG.NT.Interfaces from c:\winnt\inf\pcmciabcmwl5.inf.
Interfaces installed.
Device install function: DIF_INSTALLDEVICE.
Doing full install of
PCI\VEN_14E4&DEV_4320&SUBSYS_70101799&REV_03\5&193DD4C4&0&0030F0.
Device install finished with error Error 2: The system cannot find the file
specified.
Completed class-installer, error: Error 2: The system cannot find the file
specified.
Set selected driver.
Installing NULL driver for
PCI\VEN_14E4&DEV_4320&SUBSYS_70101799&REV_03\5&193DD4C4&0&0030F0.
Device install finished with error Error 2: The system cannot find the file
specified.
===========================================

 

[Lanwench [MVP - Exchange]]

I trie to install a new hardware device (in this case a pnp wifi
PCMCIA card). The 'found hardware wizard' starts when I plug in the
device. But then I get the error message 'An error occurred during
the installation of the device'. The system cannot find the file
specified'.
Any idea what could cause this error? I don't think it's specific for
this hardware. I get the same error when I trie to add another type
of wifi-device. As far as I can see in the registry, the files are
copied correctly, the services are defined. But the registry entries
are not added.

What do you see in device manager? Can you manually load the drivers? Either
from the CD or downloading the latest ones from the hw mfr's website?

<snip>

 

[Guest]

I don't see the device in the device manager.
The 'found new hardware wizard' starts as soon as I plug in the device, but
gives the 'file not found' error. When I click 'finish' to end the 'found new
hardware wizard', it restarts automatically. This goes on untill I unplug the
device.
So, the device is not visible in the device manager.

I also tried to load the drivers manually using the 'Add hardware wizard'
(is there an other way?), but with the same result.

I guess there is some problem with one of the system files (which one?) that
are used during the installation of the driver, not with the driver files.

 

[Lanwench [MVP - Exchange]]

I don't see the device in the device manager.
The 'found new hardware wizard' starts as soon as I plug in the
device, but gives the 'file not found' error. When I click 'finish'
to end the 'found new hardware wizard', it restarts automatically.
This goes on untill I unplug the device.
So, the device is not visible in the device manager.

Hit cancel on the wizard. Open device manager, scan for new hardware. Does
it launch the wizard then? Can you specify the location of the driver you
wish to install?

 

[Guest]

I cannot hit 'cancel' in the 'found new hardware wizard'. It ends too
quickly. All I can do, is hit 'Finish', and then it starts over again.
If I leave the 'found new hardware wizard' open, go to the device manager, I
see the device with a yellow mark. In the properties window I get the
following message:

The drivers for this device are not installed. (Code 28)
To reinstall the drivers for this device, click Reinstall Driver.

When I reinstall the driver, I can specify the location (on cd-rom). Finally
I get the same result (An error occurred during the installation of the
device: The system cannot find the file specified).



"Lanwench [MVP - Exchange]" schreef:

 

[Lanwench [MVP - Exchange]]

I cannot hit 'cancel' in the 'found new hardware wizard'. It ends too
quickly. All I can do, is hit 'Finish', and then it starts over again.
If I leave the 'found new hardware wizard' open, go to the device
manager, I see the device with a yellow mark. In the properties
window I get the following message:

The drivers for this device are not installed. (Code 28)
To reinstall the drivers for this device, click Reinstall Driver.

When I reinstall the driver, I can specify the location (on cd-rom).
Finally I get the same result (An error occurred during the
installation of the device: The system cannot find the file
specified).

Try downloading the latest XP drivers from the mfr's website and try those
instead of the CD.

"Lanwench [MVP - Exchange]" schreef:

Hit cancel on the wizard. Open device manager, scan for new
hardware. Does it launch the wizard then? Can you specify the
location of the driver you wish to install?

 

[Guest]

Some additional information: I increased the logging level. This is the last
part of the log:

[2004/10/31 21:31:59 584.12]: @ 21:31:59.288 : Opened INF
"c:\winnt\inf\wlanuig.inf".
[2004/10/31 21:31:52 584.2]: @ 21:31:59.298 : Install Device: Begin.
[2004/10/31 21:31:52 584.2]: @ 21:31:59.298 : Doing full install of
USB\VID_0CDE&PID_0006\6&10BCB8B0&0&1.
[2004/10/31 21:31:59 584.13]: @ 21:31:59.298 : Opened INF
"c:\winnt\inf\wlanuig.inf".
[2004/10/31 21:31:52 584.2]: @ 21:31:59.298 : Install Device: Changing
registry settings specified by INF(s).
[2004/10/31 21:31:52 584.2]: @ 21:31:59.308 : Install Device: Writing driver
specific registry settings.
[2004/10/31 21:31:52 584.2]: @ 21:31:59.308 : Install Device: Installing
required Windows services.
[2004/10/31 21:31:52 584.2]: @ 21:32:00.019 : Install Device: Writing drive
descriptive registry settings.
[2004/10/31 21:31:52 584.2]: @ 21:32:00.019 : Install Device: Calling
RunOnce/GrpConv items.
[2004/10/31 21:31:52 584.2]: @ 21:32:00.019 : Install Device: Cleaning up
failed device.
[2004/10/31 21:31:52 584.2]: @ 21:32:00.029 : Device install finished with
error Error 2: The system cannot find the file specified.
[2004/10/31 21:31:52 584.2]: @ 21:32:00.029 : Install Device: End.
[2004/10/31 21:31:52 584.2]: @ 21:32:00.029 : Completed class-installer,
error: Error 2: The system cannot find the file specified.
[2004/10/31 21:31:52 584.2]: @ 21:32:00.029 : Set selected driver.
[2004/10/31 21:31:52 584.2]: @ 21:32:00.029 : Install Device: Begin.
[2004/10/31 21:31:52 584.2]: @ 21:32:00.029 : Installing NULL driver for
USB\VID_0CDE&PID_0006\6&10BCB8B0&0&1.
[2004/10/31 21:31:52 584.2]: @ 21:32:00.029 : Install Device: Writing drive
descriptive registry settings.
[2004/10/31 21:31:52 584.2]: @ 21:32:00.029 : Install Device: Restarting
device.
[2004/10/31 21:31:52 584.2]: @ 21:32:00.049 : Install Device: Restarting
device completed.
[2004/10/31 21:31:52 584.2]: @ 21:32:00.049 : Install Device: Calling
RunOnce/GrpConv items.
[2004/10/31 21:31:52 584.2]: @ 21:32:00.049 : Install Device: Cleaning up
failed device.
[2004/10/31 21:31:52 584.2]: @ 21:32:00.059 : Device install finished with
error Error 2: The system cannot find the file specified.
[2004/10/31 21:31:52 584.2]: @ 21:32:00.059 : Install Device: End.


"Frank M" schreef:

I cannot hit 'cancel' in the 'found new hardware wizard'. It ends too
quickly. All I can do, is hit 'Finish', and then it starts over again.
If I leave the 'found new hardware wizard' open, go to the device manager, I
see the device with a yellow mark. In the properties window I get the
following message:

The drivers for this device are not installed. (Code 28)
To reinstall the drivers for this device, click Reinstall Driver.

When I reinstall the driver, I can specify the location (on cd-rom). Finally
I get the same result (An error occurred during the installation of the
device: The system cannot find the file specified).



"Lanwench [MVP - Exchange]" schreef:

Hit cancel on the wizard. Open device manager, scan for new hardware. Does
it launch the wizard then? Can you specify the location of the driver you
wish to install?

 

[Guest]

I tried already downloading the latest drivers.
Please, review also my other post with additional output of the logging.

thx

"Lanwench [MVP - Exchange]" schreef:

I cannot hit 'cancel' in the 'found new hardware wizard'. It ends too
quickly. All I can do, is hit 'Finish', and then it starts over again.
If I leave the 'found new hardware wizard' open, go to the device
manager, I see the device with a yellow mark. In the properties
window I get the following message:

The drivers for this device are not installed. (Code 28)
To reinstall the drivers for this device, click Reinstall Driver.

When I reinstall the driver, I can specify the location (on cd-rom).
Finally I get the same result (An error occurred during the
installation of the device: The system cannot find the file
specified).

Try downloading the latest XP drivers from the mfr's website and try those
instead of the CD.

"Lanwench [MVP - Exchange]" schreef:

Frank M wrote:
I don't see the device in the device manager.
The 'found new hardware wizard' starts as soon as I plug in the
device, but gives the 'file not found' error. When I click 'finish'
to end the 'found new hardware wizard', it restarts automatically.
This goes on untill I unplug the device.
So, the device is not visible in the device manager.

Hit cancel on the wizard. Open device manager, scan for new
hardware. Does it launch the wizard then? Can you specify the
location of the driver you wish to install?

I also tried to load the drivers manually using the 'Add hardware
wizard' (is there an other way?), but with the same result.

I guess there is some problem with one of the system files (which
one?) that are used during the installation of the driver, not with
the driver files.


What do you see in device manager? Can you manually load the
drivers? Either from the CD or downloading the latest ones from the
hw mfr's website?

<snip>