JanM said:
I received this error message and don't know what to do. I
have looked through the microsoft site and can't find an
answer.
(similar wording to below, but the numbers are correct)
IXPLORE caused an Error in KERNEL32.DLL at 017f:bff8928f
If someone could help, it would be greatly appreciated.
Thank you.
A. See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
B. You may need new video drivers. Check the site for your video board
manufacturer. Meanwhile you can do the following:
1. Use the default mouse pointers.
2. Turn down your color depth. (Right click the desktop and choose
Properties | Appearance | Settings) Some people find that increasing color
depth helps.
3. Turn down your graphics hardware acceleration. (For Win 98, Start |
Settings | Control Panel | System | Performance | Graphics button) You will
see little, if any, performance degradation.
4. Turn off your desktop wallpaper.
If these make the problem go away you need new video drivers.
If you have an ATI video board, try adding these lines to System.ini
[display]
DevBMP=0 <--- That's a zero
--
Frank Saunders, MS-MVP IE/OE
http://www.fjsmjs.com
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