Error in "Help and Support Center"

[Stimpy]

[Windows Xp Home, SP2,] When I go to H&S (F1, or start menu) it loads fine
that is not my problem, but when I click any of the links, mainly on the
left side, I get "Cannot Display the Page" I have been to HP tech 3 times, I
have reinstalled via Command Prompt, I have been to several tutorials
including this:

http://www.winxptutor.com/helpctrscripting.htm

and have searched Google / yahoo till I'm blue. Not that I need the Help and
support now, but I noticed it when clicking "Troubleshoot" buttons in Device
Manager too. so I may need it someday

If there are any registry tricks I can try I'm game (familiar around the
registry)

 

[Wesley Vogel]

Clicking "Related Topics" and other hyperlinks cause "Cannot display the
page" error in Help and Support Center
http://www.winxptutor.com/helpctrscripting.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[Guest]

Clicking "Related Topics" and other hyperlinks cause "Cannot display the
page" error in Help and Support Center
http://www.winxptutor.com/helpctrscripting.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

[Windows Xp Home, SP2,] When I go to H&S (F1, or start menu) it loads
fine that is not my problem, but when I click any of the links, mainly on
the left side, I get "Cannot Display the Page" I have been to HP tech 3
times, I have reinstalled via Command Prompt, I have been to several
tutorials including this:

http://www.winxptutor.com/helpctrscripting.htm

and have searched Google / yahoo till I'm blue. Not that I need the Help
and support now, but I noticed it when clicking "Troubleshoot" buttons in
Device Manager too. so I may need it someday

If there are any registry tricks I can try I'm game (familiar around the
registry)

 

[Guest]

I have exactly the same problem as Stimpy but Wesley's reply doesn't help at
all.
"Clicking "Related Topics"" Where?
I also occasionally ( I have tried so many times) get an "Error 13"

Clicking "Related Topics" and other hyperlinks cause "Cannot display the
page" error in Help and Support Center
http://www.winxptutor.com/helpctrscripting.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

[Windows Xp Home, SP2,] When I go to H&S (F1, or start menu) it loads
fine that is not my problem, but when I click any of the links, mainly on
the left side, I get "Cannot Display the Page" I have been to HP tech 3
times, I have reinstalled via Command Prompt, I have been to several
tutorials including this:

http://www.winxptutor.com/helpctrscripting.htm

and have searched Google / yahoo till I'm blue. Not that I need the Help
and support now, but I noticed it when clicking "Troubleshoot" buttons in
Device Manager too. so I may need it someday

If there are any registry tricks I can try I'm game (familiar around the
registry)

 

[Wesley Vogel]

"Clicking "Related Topics"" Where?

In Help and Support.

See this.

Clicking "Related Topics" and other hyperlinks cause "Cannot display the
page" error in Help and Support Center
http://www.winxptutor.com/helpctrscripting.htm


--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

I have exactly the same problem as Stimpy but Wesley's reply doesn't help
at all.
"Clicking "Related Topics"" Where?
I also occasionally ( I have tried so many times) get an "Error 13"

Clicking "Related Topics" and other hyperlinks cause "Cannot display the
page" error in Help and Support Center
http://www.winxptutor.com/helpctrscripting.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

[Windows Xp Home, SP2,] When I go to H&S (F1, or start menu) it loads
fine that is not my problem, but when I click any of the links, mainly
on the left side, I get "Cannot Display the Page" I have been to HP
tech 3 times, I have reinstalled via Command Prompt, I have been to
several tutorials including this:

http://www.winxptutor.com/helpctrscripting.htm

and have searched Google / yahoo till I'm blue. Not that I need the Help
and support now, but I noticed it when clicking "Troubleshoot" buttons
in Device Manager too. so I may need it someday

If there are any registry tricks I can try I'm game (familiar around the
registry)

 

[Stimpy]

Thanks Wesley but, if you'll notice, that is the same link I posted in my
original post saying...

"That was the first step I tried. I thought that was going to fix the
problem for sure because it exactly describes my problem and the only page
on the entire internet that comes close. The registry values prescribed it
the tutorial were (are) already present so it was to no avail. I have even
reinstalled three different versions of Help and Support, (2 different HP
versions and 1 Windows Xp default) and on all the Help and Support home page
show up fine, and all HP related links, it's just the Windows help pages
that get the error.

"Clicking "Related Topics"" Where?

In Help and Support.

See this.

Clicking "Related Topics" and other hyperlinks cause "Cannot display the
page" error in Help and Support Center
http://www.winxptutor.com/helpctrscripting.htm


--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

I have exactly the same problem as Stimpy but Wesley's reply doesn't help
at all.
"Clicking "Related Topics"" Where?
I also occasionally ( I have tried so many times) get an "Error 13"

Clicking "Related Topics" and other hyperlinks cause "Cannot display the
page" error in Help and Support Center
http://www.winxptutor.com/helpctrscripting.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In Stimpy <[email protected]> hunted and pecked:
[Windows Xp Home, SP2,] When I go to H&S (F1, or start menu) it loads
fine that is not my problem, but when I click any of the links, mainly
on the left side, I get "Cannot Display the Page" I have been to HP
tech 3 times, I have reinstalled via Command Prompt, I have been to
several tutorials including this:

http://www.winxptutor.com/helpctrscripting.htm

and have searched Google / yahoo till I'm blue. Not that I need the
Help
and support now, but I noticed it when clicking "Troubleshoot" buttons
in Device Manager too. so I may need it someday

If there are any registry tricks I can try I'm game (familiar around
the
registry)

 

[Ramesh, MS-MVP]

Rebuilding help:
http://groups.google.com/group/microsoft.public.windowsxp.help_and_support/msg/e6a5c033100e2be9

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Thanks Wesley but, if you'll notice, that is the same link I posted in my
original post saying...

"That was the first step I tried. I thought that was going to fix the
problem for sure because it exactly describes my problem and the only page
on the entire internet that comes close. The registry values prescribed it
the tutorial were (are) already present so it was to no avail. I have even
reinstalled three different versions of Help and Support, (2 different HP
versions and 1 Windows Xp default) and on all the Help and Support home page
show up fine, and all HP related links, it's just the Windows help pages
that get the error.

"Clicking "Related Topics"" Where?

In Help and Support.

See this.

Clicking "Related Topics" and other hyperlinks cause "Cannot display the
page" error in Help and Support Center
http://www.winxptutor.com/helpctrscripting.htm


--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

I have exactly the same problem as Stimpy but Wesley's reply doesn't help
at all.
"Clicking "Related Topics"" Where?
I also occasionally ( I have tried so many times) get an "Error 13"

Clicking "Related Topics" and other hyperlinks cause "Cannot display the
page" error in Help and Support Center
http://www.winxptutor.com/helpctrscripting.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In Stimpy <[email protected]> hunted and pecked:
[Windows Xp Home, SP2,] When I go to H&S (F1, or start menu) it loads
fine that is not my problem, but when I click any of the links, mainly
on the left side, I get "Cannot Display the Page" I have been to HP
tech 3 times, I have reinstalled via Command Prompt, I have been to
several tutorials including this:

http://www.winxptutor.com/helpctrscripting.htm

and have searched Google / yahoo till I'm blue. Not that I need the
Help
and support now, but I noticed it when clicking "Troubleshoot" buttons
in Device Manager too. so I may need it someday

If there are any registry tricks I can try I'm game (familiar around
the
registry)

 

[Stimpy]

Did that, it was my first reinstall of H&S. I have read somewhere in the
many pages I've seen, that I may have to reinstall SP2. I am trying to avoid
that. (Mine came preinstalled as a new PC with XP Home SP2)

Rebuilding help:
http://groups.google.com/group/microsoft.public.windowsxp.help_and_support/msg/e6a5c033100e2be9

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Thanks Wesley but, if you'll notice, that is the same link I posted in my
original post saying...

"That was the first step I tried. I thought that was going to fix the
problem for sure because it exactly describes my problem and the only page
on the entire internet that comes close. The registry values prescribed it
the tutorial were (are) already present so it was to no avail. I have even
reinstalled three different versions of Help and Support, (2 different HP
versions and 1 Windows Xp default) and on all the Help and Support home
page
show up fine, and all HP related links, it's just the Windows help pages
that get the error.

"Clicking "Related Topics"" Where?

In Help and Support.

See this.

Clicking "Related Topics" and other hyperlinks cause "Cannot display the
page" error in Help and Support Center
http://www.winxptutor.com/helpctrscripting.htm


--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

I have exactly the same problem as Stimpy but Wesley's reply doesn't
help
at all.
"Clicking "Related Topics"" Where?
I also occasionally ( I have tried so many times) get an "Error 13"

:

Clicking "Related Topics" and other hyperlinks cause "Cannot display
the
page" error in Help and Support Center
http://www.winxptutor.com/helpctrscripting.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In Stimpy <[email protected]> hunted and pecked:
[Windows Xp Home, SP2,] When I go to H&S (F1, or start menu) it loads
fine that is not my problem, but when I click any of the links, mainly
on the left side, I get "Cannot Display the Page" I have been to HP
tech 3 times, I have reinstalled via Command Prompt, I have been to
several tutorials including this:

http://www.winxptutor.com/helpctrscripting.htm

and have searched Google / yahoo till I'm blue. Not that I need the
Help
and support now, but I noticed it when clicking "Troubleshoot" buttons
in Device Manager too. so I may need it someday

If there are any registry tricks I can try I'm game (familiar around
the
registry)