error: end of file reached

L

Lisa

Hi,
I have Outlook Express 5.02 on the Mac (OS 8.6). I was running Speed disk
on my Mac and it hung. Now, when I try to launch Outlook I get an error
message that says: "An error has occurred. The end of file was reached." and
Outlook fails to launch. Per Knowledge base article 296844 I have:
1. Deleted the Identity preferences file.
2. Deleted the Outlook Express preferences file.
3. Rebuilt the desktop.
4. Tried rebuilding the Outlook Express database (by holding the option key
while launching. I recieved the same "end of file" message when I tried a
standard rebuild and when I tried a complex rebuild. Followed by
"Rebuilding failed, if there were out of memory errors try increasing the
memory allocated to Outlook Express. If there were no memory errors it is
likely that your database cannot be repaired."

There were no further instructions in the knowledge base. Any other ideas?
Are all my emails and address book entries a goner? Would Disk Warrior or
some other utility help in recovering my database?

Thanks,
Lisa
 
M

Milly Staples [MVP - Outlook]

Try posting this in an Outlook Express group for the Mac platform - this
group supports Outlook from Microsoft Office for Windows.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.


After scratching one's head,
Lisa <[email protected]> asked this group:
| Hi,
| I have Outlook Express 5.02 on the Mac (OS 8.6). I was running Speed
| disk on my Mac and it hung. Now, when I try to launch Outlook I get
| an error message that says: "An error has occurred. The end of file
| was reached." and Outlook fails to launch. Per Knowledge base article
| 296844 I have:
| 1. Deleted the Identity preferences file.
| 2. Deleted the Outlook Express preferences file.
| 3. Rebuilt the desktop.
| 4. Tried rebuilding the Outlook Express database (by holding the
| option key while launching. I recieved the same "end of file" message
| when I tried a standard rebuild and when I tried a complex rebuild.
| Followed by "Rebuilding failed, if there were out of memory errors
| try increasing the memory allocated to Outlook Express. If there were
| no memory errors it is likely that your database cannot be repaired."
|
| There were no further instructions in the knowledge base. Any other
| ideas? Are all my emails and address book entries a goner? Would Disk
| Warrior or some other utility help in recovering my database?
|
| Thanks,
| Lisa
 
G

Guest

Did that, but the site doesn't seem to get much traffic so I thought I would
try the PC site. Interestingly, when I searched the knowledgebase for articles
on Mac Outlook and end of file I found nothing. However, when I just looked
up Outlook and end of file I turned up the article I was hoping to find. So I
thought I'd cover all my bases and address this group, as well.

Thanks,
Lisa
 
J

Jocelyn Fiorello [MVP - Outlook]

But Outlook and Outlook Express are still two completely different programs,
even on the Mac, so you won't likely find much help in this group either
:) Try this Mac-specific OE group:

microsoft.public.internet.outlookexpress.mac

If you're accessing the Microsoft newsgroups through the MS Product Support
Services "Community Newsgroups" web interface, start at
http://communities.microsoft.com/newsgroups/default.asp, then click the link
for "internet.outlookexpress.mac" on the left

Finally, you might also want to check out
http://insideOE.tomsterdam.com/resources.htm#oemac for links to other
helpful Mac OE sites. Good luck!

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In
Did that, but the site doesn't seem to get much traffic so I thought
I would try the PC site. Interestingly, when I searched the
knowledgebase for articles on Mac Outlook and end of file I found
nothing. However, when I just looked up Outlook and end of file I
turned up the article I was hoping to find. So I thought I'd cover
all my bases and address this group, as well.

Thanks,
Lisa
-----Original Message-----
Try posting this in an Outlook Express group for the Mac platform -
this group supports Outlook from Microsoft Office for Windows.

--?
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my
personal account will be deleted without reading.


After scratching one's head,
Lisa said:
Hi,
I have Outlook Express 5.02 on the Mac (OS 8.6). I was running Speed
disk on my Mac and it hung. Now, when I try to launch Outlook I get
an error message that says: "An error has occurred. The end of file
was reached." and Outlook fails to launch. Per Knowledge base
article 296844 I have:
1. Deleted the Identity preferences file.
2. Deleted the Outlook Express preferences file.
3. Rebuilt the desktop.
4. Tried rebuilding the Outlook Express database (by holding the
option key while launching. I recieved the same "end of file"
message when I tried a standard rebuild and when I tried a complex
rebuild. Followed by "Rebuilding failed, if there were out of
memory errors try increasing the memory allocated to Outlook
Express. If there were no memory errors it is likely that your
database cannot be repaired."

There were no further instructions in the knowledge base. Any other
ideas? Are all my emails and address book entries a goner? Would
Disk Warrior or some other utility help in recovering my database?

Thanks,
Lisa


.
 

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