L
Lisa
Hi,
I have Outlook Express 5.02 on the Mac (OS 8.6). I was running Speed disk
on my Mac and it hung. Now, when I try to launch Outlook I get an error
message that says: "An error has occurred. The end of file was reached." and
Outlook fails to launch. Per Knowledge base article 296844 I have:
1. Deleted the Identity preferences file.
2. Deleted the Outlook Express preferences file.
3. Rebuilt the desktop.
4. Tried rebuilding the Outlook Express database (by holding the option key
while launching. I recieved the same "end of file" message when I tried a
standard rebuild and when I tried a complex rebuild. Followed by
"Rebuilding failed, if there were out of memory errors try increasing the
memory allocated to Outlook Express. If there were no memory errors it is
likely that your database cannot be repaired."
There were no further instructions in the knowledge base. Any other ideas?
Are all my emails and address book entries a goner? Would Disk Warrior or
some other utility help in recovering my database?
Thanks,
Lisa
I have Outlook Express 5.02 on the Mac (OS 8.6). I was running Speed disk
on my Mac and it hung. Now, when I try to launch Outlook I get an error
message that says: "An error has occurred. The end of file was reached." and
Outlook fails to launch. Per Knowledge base article 296844 I have:
1. Deleted the Identity preferences file.
2. Deleted the Outlook Express preferences file.
3. Rebuilt the desktop.
4. Tried rebuilding the Outlook Express database (by holding the option key
while launching. I recieved the same "end of file" message when I tried a
standard rebuild and when I tried a complex rebuild. Followed by
"Rebuilding failed, if there were out of memory errors try increasing the
memory allocated to Outlook Express. If there were no memory errors it is
likely that your database cannot be repaired."
There were no further instructions in the knowledge base. Any other ideas?
Are all my emails and address book entries a goner? Would Disk Warrior or
some other utility help in recovering my database?
Thanks,
Lisa