Error : dynamic link library ...help!

[Michelle]

The procedure entry point _lc_collate_cp could not be
loaded in the dynamic link library MSVCRT.dll.

The procedure entry point ??_U@YAPAXI@Z could not be
loaded in the dynamic link library MSVCRT.dll.

Recently I loaded a small investment package on my laptop.
It is a P3 operating Windows 2000.
Now, I receive the above error messages when trying to
access some of my programs (mainly CAD packages).
I have no problems using Word, Excel etc.
Can you please help me solve this problem.
I have uninstalled, then reloaded the software but the
same errors occur.

 

[Carrie Garth \(MVP\)]

Hi Michelle,

It is likely that the "small investment package" installed an incorrect version
of the MSVCRT.DLL on your computer. You may even have multiple this file
on your computer, in different folders. What you need is the correct version
for your OS SP level, in the C:\WINNT\system32 folder.

You may be able to resolve this issue by following these steps:

- "Start Windows 2000 in safe mode". For more information, search
Windows 2000 Help for words in double-quotes.
- Log on using the built-in Administrators account
- If necessary change your Explorer view options as follows:
Control Panel > Folder Options > View [tab]:
Select: "Show hidden files and folders"
Uncheck: "Hide file extensions for known file types"
Uncheck: "Hide protected operating system files (Recommended)"
- Search your hard drive for MSVCRT.DLL
- Right-click, choose properties, and check the version number of all of them
- Place the one with the highest version number in the C:\WINNT\system32
- Rename the others to MSVCRT.BAK
- Reboot your computer in normal mode.

And if that does solve the problem, if the "small investment package" has a website
you may want to try searching it for information about MSVCRT.DLL errors with this
particular product, and/or contact the "small investment package" Support Department.

--
Carrie Garth, Microsoft MVP for Windows 2000
-- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- c x g

: "Michelle" <m.guiney AT optusnet DOT com DOT au>
: Wrote in message : Sent: Monday, August 04, 2003 10:10 PM
: The procedure entry point _lc_collate_cp could not be
: loaded in the dynamic link library MSVCRT.dll.
:
: The procedure entry point ??_U@YAPAXI@Z could not be
: loaded in the dynamic link library MSVCRT.dll.
:
: Recently I loaded a small investment package on my laptop.
: It is a P3 operating Windows 2000.
: Now, I receive the above error messages when trying to
: access some of my programs (mainly CAD packages).
: I have no problems using Word, Excel etc.
: Can you please help me solve this problem.
: I have uninstalled, then reloaded the software but the
: same errors occur.