Error creating volume shadow copy

[Denny Sharpe]

XP backup fails, but only backing up drive C: It
says "error creating volume shadow copy: 80042301"

 

[Adi Oltean [MSFT]]

Hi,

As far as I know, there are three possible causes for this specific
problem (NTBackup fails with 80042301):

1) The COM+ Event System service was manually disabled (open
services.msc and, if this is the case, re-enable this service). This
service should be enabled by default.

2) There was a problem in the final phase during Windows Setup. To
double-check, just run the following command:
REG QUERY HKLM\System\Setup

If the SystemSetupInProgress or UpgradeInProgress values are different
than zero, then something wrong happened during setup, and you will
get the 80042301 message.

To fix this issue in this case, please run the two commands below:

REG ADD HKLM\system\setup /v SystemSetupInProgress /t REG_DWORD /d 0

REG ADD HKLM\system\setup /v UpgradeInProgress /t REG_DWORD /d 0

3) The COM+ infrastructure failed to properly install during Windows
Setup. To reinstall COM+, please follow the steps from this KB
article:
http://support.microsoft.com/default.aspx?scid=kb;en-us;315296

Please let me know if the problem could not be fixed with the steps
above.

In addition, can you look if there are any VSS and COM+ errors in the
Event Log? If yes, can you copy & paste them in your reply? Please use
eventvwr to copy & paste the events since the private data might also
be useful.

Thanks, Adi

P.S. This posting is provided "AS IS" with no warranties, and confers
no rights.

 

[Guest]

Adi

I've followed the steps explained in the chapter 3 and received an error
"Sub-component COM+ raised an exception while processing the OC_COMPLETE_INSTALLATION setup message.
d:\nt\com\com1x\src\complussetup\comsetup\ccompluscore.cpp (line 565)
Error Code = 0x80040155
Interface not registere
The COM+ event classes could not be registered.
when reinstalling the COM+
Could you help

Thanks

Igor

 

[Adi Oltean [MSFT]]

Hi,

It looks like some critical COM components are not installed on your system.

Please run the following three commands:

cd /d %windir%\system32
regsvr32 ole32.dll
regsvr32 oleaut32.dll

and then please retry the COM+ installation in point (3) above.

Thanks, Adi

P.s. This posting is provided "AS IS" with no warranties, and confers no rights.