Error code 43 when connecting USB IDE Drive

[Ian Johnson]

I have taken delivery of a Dell Inspiron 8600

I cannot connect my USB 2 HDD without it reporting a buffer overload.

The drive works fine on my Advent USB 1

Is there a patch I need to solve this problem?

 

[Dana Brash]

The Dell System Software driver manages the Dell USB hubs. Make sure you've
got the latest Sys Softare installed, also try BIOS update.
Is the HDD externally powered?

--
HTH,
=d=


Dana Brash
MCSE, MCDBA, MCSA

(e-mail address removed)

 

[Ian Johnson]

The USB HDD is internally powered.

The Dell System Software driver manages the Dell USB hubs. Make sure
you've got the latest Sys Softare installed, also try BIOS update.
Is the HDD externally powered?

--
HTH,
=d=


Dana Brash
MCSE, MCDBA, MCSA

(e-mail address removed)

 

[Dana Brash]

Hi Ian,

Can you try plugging it into an externally powered USB 2 Hub then?
Sometimes if the device is underpowered you'll get errors.

You'll still want to confirm you have the latest drivers/updates too.

--
HTH,
=d=


Dana Brash
MCSE, MCDBA, MCSA

(e-mail address removed)

 

[Ian Johnson]

Only got the PC yesterday from DELL, everything seems to be bang upto date.