wellgang said:
I started getting a message that states " Internet explorer has encountered a
problem and needs to close.Sorry for the inconveniance." asks if i want to
send an error report to microsoft and then shuts down.It's only affecting me
when i try to go to dallascowboys.com or stlcardinals.com. I've been able to
go onto other nfl & mlb sights & hasn't affected any other sights that my
family or i use.The error code is what i got when i looked for info and i
have more writen down if needed.i enjoy the articals on both sights and don't
want to give them up.Anything would be usefull.Thanks in advance.
I don't know if you saw my reply to you on 06/08/2007 or you lost track of
it?.
Well, what the error message?, please if the below steps did not help write
back with the exact wording of the error message.
If you get Memory Cannot be read or written. As the name refer to, it is a
memory problem, some applications/programs
didn't release the memory in timely fashion causing the Error to be thrown by
the system error reporting tools.
Also it could be the work of malware, badly written application installed
on your system including third party toolbars installed beside Internet
explorer, do you have other toolbars installed try to uninstall them, memory
gone bad or loose in their slots/dust also can cause this.
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
2... You need to be sure your system is clean from malware and Viruses by
scanning for them
Scan for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D
=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796
3... You may have a bad RAM try to test your RAM by running Memtest by
downloading this tool and unzip it and make a floppy or CD/DVD and run it on
Reboot.
http://www.memtest86.com/
You may need to reposition/reset the RAM sticks in their slots.
If you still having problem see this from Gerry and Myself:
http://www.microsoft.com/communitie...5dc71973d43c&lang=en&cr=US&sloc=en-us&m=1&p=1
Also the complete error message will be great help for us and you from the
Event Viewer?.
HTH.
Let us know.
Regards,
nass