error-384, available data link was not found

[DJ]

Using windows xp home, everytime I log on, I get the
following message: "error-384, available data link was
not found". What is causing this. How can I stop
getting the message. Thanks for any help.

 

[Malke]

Using windows xp home, everytime I log on, I get the
following message: "error-384, available data link was
not found". What is causing this. How can I stop
getting the message. Thanks for any help.

What does a scan with a current antivirus program (meaning a version not
earlier than 2002 and using updated virus definitions) show? Also,
remove spyware with Spybot Search & Destroy from www.security.kolla.de
and Ad-aware from www.lavasoftusa.com. Be sure to update these programs
before running them. These programs are free, so run them both since
they complement each other. It is best to run antivirus and spyware
removal tools in Safe Mode.

Malke

 

[DJ]

Thanks, Malke, for your reply. I just ran Avast 4 and
Spybot. Spybot found bfast and removed it. Avast 4
found nothing. I'm not sure what to do next. Any
suggestions?

 

[DJ]

How do I get to safemode? I checked help, but found
nothing. Thanks for any help. DJ