Error 1324

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G

Guest

My error seems somewhat different to others I have seen.
"The path volume(G) from Perrins1 contains an invalid character"
I believe this arose when I copied a complete drive onto a new hard drive.
This error stops me installing some programmes from my hard drive.

I am running XP Pro +SP2.
 
None of these solutions apply to my situation.
It seems to centre around the fact that a drive is concerned.
Somewhere there appears to a reference to a drive/folder(on the replacement
drive) that no longer exists.
I tried renaming the folder on the new drive that I thought was causing the
problem but this didn't work.
I can find no reference of this error affecting XP.
 
"The path volume(G) from Perrins1 contains an invalid character"

You did not state when you get the error. When installing software? With
Installshield or Windows Installer? What software?

What is Perrins1? A folder?

Error -1324: The Folder Path Contains an Invalid Character
http://consumer.installshield.com/kb.asp?id=Q108470

Could be a screwed up Shell Folder.

Error 1324: The folder path 'My Pictures' contains an invalid character
during the installation of a software
http://windowsxp.mvps.org/err1324.htm

Something messed in one of these keys.

HKEY_CURRENT_USER\Software\Microsoft\Windows\
CurrentVersion\Explorer\User Shell Folders

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\
CurrentVersion\Explorer\User Shell Folders

Reset the Shell Folders paths to defaults
http://windowsxp.mvps.org/usershellfolders.htm

Some folder may actually have an invalid character.
The following characters are invalid as file or folder names on Windows
using NTFS:

/ ? < > \ : * | " and any character you can type with the Ctrl key

In addition to the above illegal characters the caret ^ is also not
permitted under Windows Operating Systems using the FAT file system.

Also a space at the end of the name or a period at the end of the name.

"Error 1324" During Installation
http://support.microsoft.com/kb/242913

To resolve this issue, run the Microsoft Windows Installer CleanUp utility
to remove the Windows Installer registry settings, and then reinstall
Office. To do this, follow these steps:

1. Download, install, and then run the Windows Installer CleanUp utility to
remove the Windows Installer registry settings associated with your
Microsoft Office installation.
For additional information about how to download, install, and use the
Windows Installer CleanUp utility, click the following article number to
view the article in the Microsoft Knowledge Base:
290301 Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/kb/290301
2. To use the Windows CleanUp utility, follow these steps:
a. Click Start, point to Programs, and then click Windows Installer Clean
Up.
b. Select the program that you want to remove, and then click Remove.
c. Click OK, and then click Exit.
3. Run the Setup program for your product to reinstall.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 
I did a clean reinstall of XP Pro onto a PC with one hard drive.
I then connected a USB external drive and copied the old "data" drive off
another PC to it.
I called the new folder, that I copied the old data drive to "G Perrins 1".
G was the old drive letter and Perrins1 was the name of the PC.
I have since renamed the folder with no effect. The "Problem" folder no
longer exists.

I am currently trying to install "Avery labels" and the "Avery Wizard"
starts to run and then stops with the error message.

Although I am not having problems with MS Office should I still run the
Windows installer cleanup prog?
I am wary because I do not want to lose Office.

The drive is NTFS.
 
I have Avery Wizard 2.1 for Microsoft Word 2002.

Is it possible that G Perrins 1 has a space a the end?

I have three Avery Wizard install files and they are all InstallShield
files. Wiz00e.exe, AveryWizardForWord2002-English.exe and
AveryWizardforWord2003-English.exe.

I assume that you downloaded the install file from Avery's website. That
file could be corrupt, dump it and download another one. This is a common
problem.

Also see this again.

Error -1324: The Folder Path Contains an Invalid Character
http://consumer.installshield.com/kb.asp?id=Q108470

This is also referrenced in InstallShield's article, ignore the title.
You receive an invalid character error message when you install Office XP
and Office 2003
http://support.microsoft.com/kb/292582

InstallShield Consumer Central Frequently Asked Questions
http://consumer.installshield.com/faq.asp

The Windows Installer CleanUp Utility does not:
* Remove Windows Installer.
* Remove files of any programs that are installed by Windows Installer, such
as Microsoft Office 2003.
The Windows Installer CleanUp Utility does:
* Provide a dialog box where you can select one or more programs that were
installed by Windows Installer. You select the programs on the Installed
Products list in the Windows Installer CleanUp dialog box. After you make
this selection, the utility removes only the Windows Installer configuration
information that is related to those programs.
* Remove the files and registry settings that make up the Windows Installer
configuration information for programs that you select.
Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/kb/290301

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 
I have tried all the paths suggested and still have the problem.
I cannot find any reference to the "The Folder Path Contains an Invalid
Character" in the registry, I used "FIND". Have you any thoughts on this.
I have downloaded Avery prog. v3.0, still delivers the message.
As the folder referred to no longer exists, presumably the problem must lie
in the registry somewhere but why should it refer back to this extinct folder
whem my system works normally when sending data to and from the new folder.
This folder is on the same drive as the extinct one was.
I am starting to believe that I will have to resort to another clean
re-install.
If I do so, how should I transfer my data to the 2nd hard drive? This data
is currently in a folder on the second drive, should I rather copy the
contents of the folder directly to the drive, if this is possible?
 
I have solved my problem.
I returned to the registry and searched for G and Perrins 1 separately and
deleted all what I considered to be relevant entries to the problem.

I have now been able to install the Avery prog. and a Nero prog.

Many thanks for your help and your patience.
 
Glad you got it worked out.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 

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