error 0x800CCC0B

[jim]

I apologize if this same question has been asked before. But I've not been
able to find any answers that apply..... Anyways, I'm getting the following
when I try to send email from Windows Mail -

An unknown error has occurred. Subject 'test vvvv', Account: 'jim, Server:
'mail.*******.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number:
0x800CCC0B

Where "******" would be my domain..... not shown for obvious reasons.

I know that the problem is *not* -

1) on my server
2) in Windows Mail settings, all settings are correct
3) other PCs on my network send without any problems.
4) the settings in Wndows Mail matches the PCs that are running outlook
2003.

Any help is greatly appreciated.....

thanks in advance!
j

 

[Gary VanderMolen]

That mail account may be corrupted.
One thing you should try as a possible fix is to delete that
mail account, restart Windows Mail, then recreate that account.

Which antivirus are you running? Some of them are not fully
compatible with Windows Mail. As a minimum, email scanning in
any antivirus must be turned off, although that may not be sufficient
to eliminate all bad effects.

Why antivirus email scanning is bad:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://get.live.com/wlmail/overview

 

[PA Bear [MS MVP]]

Contact Comcast (?) Support for the proper settings (e.g., outgoing mail
Port), Jim.

Previous discussions about the error:
http://groups.google.com/group/micr...ta.mail/search?q=0x800CCC0B&start=0&scoring=d

 

[mac]

I apologize if this same question has been asked before. But I've not been
able to find any answers that apply..... Anyways, I'm getting the following
when I try to send email from Windows Mail -

An unknown error has occurred. Subject 'test vvvv', Account: 'jim,
Server: 'mail.*******.com', Protocol: SMTP, Port: 25, Secure(SSL): No,
Error Number: 0x800CCC0B

Where "******" would be my domain..... not shown for obvious reasons.

I know that the problem is *not* -

1) on my server
2) in Windows Mail settings, all settings are correct
3) other PCs on my network send without any problems.
4) the settings in Wndows Mail matches the PCs that are running outlook
2003.

Any help is greatly appreciated.....

thanks in advance!
j

See:
http://www.comcast.com/Customers/FAQ/FaqDetails.ashx?Id=2288
the described settings are the same in Windows Mail in Vista.

pay particular attention to point 10.

 

[jim]

Everyone...... thank you very much for your replies. I have discovered the
cause of the problem. However it wasn't anything to do with Windows Mail or
any settings or comcast (wasn't a solution because I'm not using comcast for
email). What it was is a full inbox for the account in question. The odd
thing is that OL2003 actually did receive receive an email from the "System
Administrator" but it was sent to the intended recipient, not the originator
of the email. That error was reported as -

"503 Valid RCPT command must precede DATA".

Then what made even more difficult to find the problem was that cpanel
didn't report any usage for the account with the full inbox. In fact it was
reporting that no space was used at all. So I suspect that something odd
happened when I moved from one hosting service to another. Then the
following error message was seen when I had logged into cpanel and attempted
to use horde to send an email from the problem account -

"There was an error sending your message: Failed to add recipient:
name@domain_receiver.com [SMTP: Invalid response code received from server
(code: 550, response: Verification failed for <name@domain_sender.com>
Mailbox quota exceeded Sender verify failed)]"

The part about the quota was the final clue that indicated the true nature
of the problem. And on top of that the email account with the problem is
also the one I use for recieving "inbox full" messages from my domains and
their email accounts. Oops!

Thanks again for your time and help. I hope that this information will be
useful for anyone else that might be having a similar issue. Any additional
insight into the reasons for the differing error reports would he greatly
apprecaited.

Thank You!
j

 

[Gary VanderMolen]

Thanks for reporting back.
Mail service for a hosted domain often has its own special quirks.

--
Gary VanderMolen, MS-MVP (Mail)

Everyone...... thank you very much for your replies. I have discovered the
cause of the problem. However it wasn't anything to do with Windows Mail or
any settings or comcast (wasn't a solution because I'm not using comcast for
email). What it was is a full inbox for the account in question. The odd
thing is that OL2003 actually did receive receive an email from the "System
Administrator" but it was sent to the intended recipient, not the originator
of the email. That error was reported as -

"503 Valid RCPT command must precede DATA".

Then what made even more difficult to find the problem was that cpanel
didn't report any usage for the account with the full inbox. In fact it was
reporting that no space was used at all. So I suspect that something odd
happened when I moved from one hosting service to another. Then the
following error message was seen when I had logged into cpanel and attempted
to use horde to send an email from the problem account -

"There was an error sending your message: Failed to add recipient:
name@domain_receiver.com [SMTP: Invalid response code received from server
(code: 550, response: Verification failed for <name@domain_sender.com>
Mailbox quota exceeded Sender verify failed)]"

The part about the quota was the final clue that indicated the true nature
of the problem. And on top of that the email account with the problem is
also the one I use for recieving "inbox full" messages from my domains and
their email accounts. Oops!

Thanks again for your time and help. I hope that this information will be
useful for anyone else that might be having a similar issue. Any additional
insight into the reasons for the differing error reports would he greatly
apprecaited.

Thank You!
j

I apologize if this same question has been asked before. But I've not been
able to find any answers that apply..... Anyways, I'm getting the following
when I try to send email from Windows Mail -

An unknown error has occurred. Subject 'test vvvv', Account: 'jim,
Server: 'mail.*******.com', Protocol: SMTP, Port: 25, Secure(SSL): No,
Error Number: 0x800CCC0B

Where "******" would be my domain..... not shown for obvious reasons.

I know that the problem is *not* -

1) on my server
2) in Windows Mail settings, all settings are correct
3) other PCs on my network send without any problems.
4) the settings in Wndows Mail matches the PCs that are running outlook
2003.

Any help is greatly appreciated.....

thanks in advance!
j

 

[renee bouche]

jim a écrit :

Everyone...... thank you very much for your replies. I have discovered
the cause of the problem. However it wasn't anything to do with Windows
Mail or any settings or comcast (wasn't a solution because I'm not using
comcast for email). What it was is a full inbox for the account in
question. The odd thing is that OL2003 actually did receive receive an
email from the "System Administrator" but it was sent to the intended
recipient, not the originator of the email. That error was reported as -

"503 Valid RCPT command must precede DATA".

Then what made even more difficult to find the problem was that cpanel
didn't report any usage for the account with the full inbox. In fact it
was reporting that no space was used at all. So I suspect that something
odd happened when I moved from one hosting service to another. Then the
following error message was seen when I had logged into cpanel and
attempted to use horde to send an email from the problem account -

"There was an error sending your message: Failed to add recipient:
name@domain_receiver.com [SMTP: Invalid response code received from
server (code: 550, response: Verification failed for
<name@domain_sender.com> Mailbox quota exceeded Sender verify failed)]"

The part about the quota was the final clue that indicated the true
nature of the problem. And on top of that the email account with the
problem is also the one I use for recieving "inbox full" messages from
my domains and their email accounts. Oops!

Thanks again for your time and help. I hope that this information will
be useful for anyone else that might be having a similar issue. Any
additional insight into the reasons for the differing error reports
would he greatly apprecaited.

Thank You!
j

I apologize if this same question has been asked before. But I've not
been able to find any answers that apply..... Anyways, I'm getting the
following when I try to send email from Windows Mail -

An unknown error has occurred. Subject 'test vvvv', Account: 'jim,
Server: 'mail.*******.com', Protocol: SMTP, Port: 25, Secure(SSL): No,
Error Number: 0x800CCC0B

Where "******" would be my domain..... not shown for obvious reasons.

I know that the problem is *not* -

1) on my server
2) in Windows Mail settings, all settings are correct
3) other PCs on my network send without any problems.
4) the settings in Wndows Mail matches the PCs that are running
outlook 2003.

Any help is greatly appreciated.....

thanks in advance!
j