error 0x8001b0100 after (forced) update

[Guest]

After updating to Windows Defender 1.1.1347.0 I got the possibility to check
for new definitions.
I clicked the button "Check Now", but got an error:

Windows Defender was unable to complete the update: 0x8001b0100.
No signature was present in the subject.

My definitions version appears to be very old,
vs. 1.0.0.0 created on 25-01-2006.
I want to load new definitions.

An uninstall followed by a re-install did not help.

How to continue?

 

[Bill Sanderson MVP]

Please go to Windows Update, and do an express scan and install everything
offered. You should see Windows Defender definitions, and perhaps other
prerequisite code as well.

 

[Guest]

I got: no high-priority updates availlable.
I expected this, because I try to be always up to date with all my software
(not only Windows), and had checked Windows Update (although set to
automatic).

 

[Bill Sanderson MVP]

OK - that moves us forward. Windows Defender definitions are carried by
AutoUpdate/Windows Update. So--with Windows Defender installed--that update
attempt should have at least notified you of available definitions.

I suspect that the answer to this could be found in an excerpt from the
%windir%\windowsupdate.log file--which can be opened in notepad and cut and
pasted back to this thread.

Is this a machine on a corporate or other institutional LAN, or is it a home
machine? If it is a home machine, was it a corporate or institutional
network member in the past?

--

 

[Guest]

To begin at the end: part of a home network of 3 times WinXP Pro SP2 with
ADSL gateway, Fast Ethernet, static addressing. Machine with 1GB memory, 2 *
160GB disk pus 240GB movable disk, many applications (Office 2003 Pro, Adobe
CS2, Delphi2006, VS2005, total length Add/Remove Program list: 240 programs).

WindowsUpdatelog is 1.5MB long, with regular updates to Defender definitions.

One line from WindowsUpdatelog:
2006-08-01 19:09:24 1512 610 Report REPORT EVENT:
{58C79021-E389-448F-936D-5FF1A6B13969} 2006-08-01
19:09:19+0200 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Installation Ready: The following updates are downloaded and ready
for installation. This computer is currently scheduled to install these
updates on Wednesday, August 02, 2006 at 3:00 AM: - Definition Update
1.14.1637.1 for BETA Windows Defender (KB915597)

Should I have patience until tomorrow?

 

[Guest]

Hello Peter,

FYI
http://blogs.technet.com/antimalware/archive/2006/08/01/444384.aspx

 

[Bill Sanderson MVP]

That looks good. I'm not sure what the error message indicates, but let's
see what the status is
tomorrow. There's no need to leave the machine on if that isn't your
routine--it'll happen at startup, I believe, if the 3 AM windows is missed.
--

 

[Guest]

Now, 7.30 UTC, "About Windows Defender" says:
Windows Defender Version: 1.1.1347.0
Engine Version: 1.1.1508.0
Definition Version: 1.14.1637.1

Looks good, but still, when I then click on the button "Check for Updates"
in that same window I still get: unable to complete update: 0x8001b0100.
This does not seem a useful answer...

 

[Bill Sanderson MVP]

OK - It seems to me that this must be a generic AutoUpdate problem.

One approach is to do such an attempt to update via Help, About, and then
post the tail end of the log file covering just that attempt and we can look
at it to see whether there's more detail or other specific errors noted.

Does AutoUpdate work for other updates on your system?

I'm sure we covered this before, but you have applied all critical
updates--none hidden? In particular, Windows Installer 3.1 and any updates
to it, as well as Windows Genuine validation (not necessarily the
notification part--although I now recommend that as well)


--

 

[Guest]

I never had problems with Automatic Update.
I see the Microsoft Security Bulletins and read several bulletins from
WindowsITPro and am normally very much aware of when an update can be
expected and for what.
I regularly see the Windows Genuine validation and pass it without problems.
My Msiexec has version#; 3.1.4000.1823
I have one small problem: after each boot, Cumulative Security Update for
Internet Explorer for Windows XP (KB916281).

On your test: when attemting to update via Help>About, the get the
well-known message but nothing is appended to the WindowsUpdate.log.

 

[Dave M]

To determine which version of Windows Installer is currently installed on
the computer, follow these steps: 1. In Windows Explorer, locate the
following file:
Msi.dll
This file is located in the Windows\System 32 folder.
2. Right-click Msi.dll, and then click Properties.
3. Click the Version tab. Note the file version number. . If the
version number is 3.1.4000.1823, the computer has Windows Installer 3.1
(v1) installed.
. If the version number is 3.1.4000.2435, the computer has
Windows Installer 3.1 (v2) installed.

http://support.microsoft.com/kb/898628/

 

[Bill Sanderson MVP]

The lack of anything new appended to the log is odd.

I think it may be worth pursuing the problem with the "stuck" update.

I'd proceed by downloading this patch as a separate item, saved to the
desktop or some other known location, and then running the downloaded file.
This should give you both more useable information as the update proceeds,
and perhaps a log file specific to this patch.

http://www.microsoft.com/downloads/...87-C4A0-4F80-BD1C-210E23FD8D81&displaylang=en

should be the download location, but don't forget to change the language if
appropriate.



--

 

[Guest]

This afternoon, I got the following spontaneously into the log:
Definition Update 1.14.1639.16 for BETA Windows Defender (KB915597)
Installation Ready: The following updates are downloaded and ready for
installation. This computer is currently scheduled to install these updates
on Thursday, August 03, 2006 at 3:00 AM: - Definition Update 1.14.1639.16
for BETA Windows Defender (KB915597)

I downloaded your file to the desktop (system language is en); when executed
all appeared normal but nothing was appended to the logfile

 

[Guest]

I am experiencing the problem. My error code is:

"
Installation Failure

Error Code: 0x800B0109
Try to install the update again, or request help from one of the following
resources.

For self-help options:

Frequently Asked Questions
Find Solutions
Windows Update Newsgroup

For assisted support options:


Microsoft Online Assisted Support (no-cost for issues related to getting
updates)
"

The Update were working fine in July but not anymore in August:

"
Windows Defender Definition Update 1.14.1642.8 for BETA Windows Defender
(KB915597) Thursday, August 03, 2006 Windows Update
Windows Defender Definition Update 1.14.1642.8 for BETA Windows Defender
(KB915597) Thursday, August 03, 2006 Other Source
Windows Defender Definition Update 1.14.1642.8 for BETA Windows Defender
(KB915597) Thursday, August 03, 2006 Other Source
Windows Defender Definition Update 1.14.1642.8 for BETA Windows Defender
(KB915597) Thursday, August 03, 2006 Other Source
Windows Defender Definition Update 1.14.1637.1 for BETA Windows Defender
(KB915597) Friday, July 28, 2006 Other Source
"

I tried to report the problem to the Microsoft Customer Service, but got
nothing useful out of it except behing send to this usergroup:

"
Hello,

Thank you for contacting Microsoft Customer Service.

I understand that after installing the Windows Defender (Beta 2), you are
encountering the following error messages:
X Windows Defender

Windows Defender was unable to complete the upgrade:
0x80240022. The wrong diskette is in the drive. Insert %2
(Volume Serial Numcer: %3) into drive %1.

I apologize for any inconvenience you have experienced.

This program is still in the beta phase of development, and no formal
product support is currently available from Microsoft. When a full version is
released, assisted technical support will be available.

In the meantime, we have provided several newsgroups where you can discuss
the issue with other beta testers and program developers.
"

Because it is a Windows Update problem, I was able to fill a user report
request this morning:

"
CONFIRMATION
Confirmation number:SRZ060804001098
-------------------------------------------------------------------------
Your question was successfully submitted to Microsoft.

A Microsoft professional will respond to you in e-mail within 1 business day.
Print or save this page or record your confirmation number for your reference.
-------------------------------------------------------------------------
Full name:Marc Dupuis

E-mail address:

Product:Microsoft Windows Update (All Languages)

Problem:Windows Defender Definition Update 1.14.1642.8 for BETA Windows
Defender (KB9...
"

About the WindowsUpdate.log file at each failed attemp using Windows Update,
I get those lines appended:

:
2006-08-04 08:52:29 1632 714 Setup *********** Setup: Checking whether
self-update is required ***********
2006-08-04 08:52:29 1632 714 Setup * Inf file:
C:\WINNT\SoftwareDistribution\WebSetup\wusetup.inf
2006-08-04 08:52:29 1632 714 Setup Update NOT required for
C:\WINNT\system32\cdm.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2006-08-04 08:52:29 1632 714 Setup Update NOT required for
C:\WINNT\system32\iuengine.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2006-08-04 08:52:29 1632 714 Setup Update NOT required for
C:\WINNT\system32\wuapi.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2006-08-04 08:52:29 1632 714 Setup Update NOT required for
C:\WINNT\system32\wuauclt.exe: target version = 5.8.0.2469, required version
= 5.8.0.2469
2006-08-04 08:52:29 1632 714 Setup Update NOT required for
C:\WINNT\system32\wuauclt1.exe: target version = 5.8.0.2469, required version
= 5.8.0.2469
2006-08-04 08:52:29 1632 714 Setup Update NOT required for
C:\WINNT\system32\wuaucpl.cpl: target version = 5.8.0.2469, required version
= 5.8.0.2469
2006-08-04 08:52:29 1632 714 Setup Update NOT required for
C:\WINNT\system32\wuaueng.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2006-08-04 08:52:29 1632 714 Setup Update NOT required for
C:\WINNT\system32\wuaueng1.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2006-08-04 08:52:29 1632 714 Setup Update NOT required for
C:\WINNT\system32\wucltui.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2006-08-04 08:52:29 1632 714 Setup Update NOT required for
C:\WINNT\system32\wups.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2006-08-04 08:52:29 1632 714 Setup Update NOT required for
C:\WINNT\system32\wups2.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2006-08-04 08:52:29 1632 714 Setup * IsUpdateRequired = No
2006-08-04 08:52:33 1632 714 COMAPI -------------
2006-08-04 08:52:33 1632 714 COMAPI -- START -- COMAPI: Search [ClientId =
WindowsUpdate]
2006-08-04 08:52:33 1632 714 COMAPI ---------
2006-08-04 08:52:33 1632 714 COMAPI - Online = Yes; Ignore download
priority = No
2006-08-04 08:52:33 1632 714 COMAPI - Criteria = "IsInstalled=0 and
IsHidden=1"
2006-08-04 08:52:33 1632 714 COMAPI - ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2006-08-04 08:52:33 1632 714 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = WindowsUpdate]
2006-08-04 08:52:33 800 6f0 Agent *************
2006-08-04 08:52:33 800 6f0 Agent ** START ** Agent: Finding updates
[CallerId = WindowsUpdate]
2006-08-04 08:52:33 800 6f0 Agent *********
2006-08-04 08:52:38 800 6f0 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2006-08-04 08:52:38 800 6f0 PT + ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
https://update.microsoft.com/v6/ClientWebService/client.asmx
2006-08-04 08:52:52 800 6f0 Agent WARNING: Failed to evaluate Installed
rule, updateId = {ED300F67-421C-4C08-B3BA-F35C55F3B427}.100, error =
0x80041017
2006-08-04 08:53:27 800 6f0 PT +++++++++++ PT: Synchronizing extended
update info +++++++++++
2006-08-04 08:53:27 800 6f0 PT + ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
https://update.microsoft.com/v6/ClientWebService/client.asmx
2006-08-04 08:53:39 800 6f0 Agent * Found 0 updates and 13 categories in
search
2006-08-04 08:53:39 800 6f0 Agent *********
2006-08-04 08:53:39 800 6f0 Agent ** END ** Agent: Finding updates
[CallerId = WindowsUpdate]
2006-08-04 08:53:39 800 6f0 Agent *************
2006-08-04 08:53:39 1632 734 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = WindowsUpdate]
2006-08-04 08:53:39 1632 734 COMAPI - Updates found = 0
2006-08-04 08:53:39 1632 734 COMAPI ---------
2006-08-04 08:53:39 1632 734 COMAPI -- END -- COMAPI: Search [ClientId =
WindowsUpdate]
2006-08-04 08:53:39 1632 734 COMAPI -------------
2006-08-04 08:53:39 1632 714 COMAPI -------------
2006-08-04 08:53:39 1632 714 COMAPI -- START -- COMAPI: Search [ClientId =
WindowsUpdate]
2006-08-04 08:53:39 1632 714 COMAPI ---------
2006-08-04 08:53:39 1632 714 COMAPI - Online = No; Ignore download
priority = No
2006-08-04 08:53:39 1632 714 COMAPI - Criteria = "IsInstalled = 0 and
IsHidden = 0"
2006-08-04 08:53:39 1632 714 COMAPI - ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2006-08-04 08:53:39 1632 714 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = WindowsUpdate]
2006-08-04 08:53:39 800 6f0 Agent *************
2006-08-04 08:53:39 800 6f0 Agent ** START ** Agent: Finding updates
[CallerId = WindowsUpdate]
2006-08-04 08:53:39 800 6f0 Agent *********
2006-08-04 08:53:44 800 6f0 Agent WARNING: Failed to evaluate Installed
rule, updateId = {ED300F67-421C-4C08-B3BA-F35C55F3B427}.100, error =
0x80041017
2006-08-04 08:54:02 800 6f0 Driver DeviceStatus: 0x180000a,
DeviceProblemNumber: 00000000
2006-08-04 08:54:02 800 6f0 Agent * Added update
{8BFBEDD6-E968-4636-BAE1-40E9CB45135C}.100 to search result
2006-08-04 08:54:02 800 6f0 Agent * Added update
{2DFE422E-1679-4B41-8525-7DF62B50B366}.102 to search result
2006-08-04 08:54:02 800 6f0 Agent * Added update
{6384F8AC-4973-4ED9-BC7F-4644507FB001}.100 to search result
2006-08-04 08:54:02 800 6f0 Agent * Added update
{46A0B6F7-B283-45F8-9CCB-C8E3B4EC332C}.100 to search result
2006-08-04 08:54:02 800 6f0 Agent * Added update
{BCDD265F-E14C-4417-86F3-4077B932AC54}.104 to search result
2006-08-04 08:54:02 800 6f0 Agent Update
{CAF6DF7B-2E94-4ADC-8A12-0E69D22557DD}.100 is pruned out due to potential
supersedence
2006-08-04 08:54:02 800 6f0 Agent Update
{C24756CA-3815-40C1-AC6D-A290AA582AF3}.100 is pruned out due to potential
supersedence
2006-08-04 08:54:02 800 6f0 Agent Update
{895468E4-C660-44EC-9934-C3AF06FA0D9E}.100 is pruned out due to potential
supersedence
2006-08-04 08:54:02 800 6f0 Agent * Added update
{4D5689B2-5BC1-4D71-A74A-0914E7453576}.100 to search result
2006-08-04 08:54:02 800 6f0 Agent * Found 6 updates and 13 categories in
search
2006-08-04 08:54:03 800 6f0 Agent *********
2006-08-04 08:54:03 800 6f0 Agent ** END ** Agent: Finding updates
[CallerId = WindowsUpdate]
2006-08-04 08:54:03 800 6f0 Agent *************
2006-08-04 08:54:03 800 6f0 Report REPORT EVENT:
{F8531C85-8E71-4979-BD3E-6887A525C50B} 2006-08-04
08:53:39-0400 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate Success Software Synchronization Agent has finished detecting items.
2006-08-04 08:54:03 1632 734 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = WindowsUpdate]
2006-08-04 08:54:03 1632 734 COMAPI - Updates found = 6
2006-08-04 08:54:03 1632 734 COMAPI ---------
2006-08-04 08:54:03 1632 734 COMAPI -- END -- COMAPI: Search [ClientId =
WindowsUpdate]
2006-08-04 08:54:03 1632 734 COMAPI -------------
2006-08-04 08:54:07 1632 714 COMAPI -------------
2006-08-04 08:54:07 1632 714 COMAPI -- START -- COMAPI: Download [ClientId
= WindowsUpdate]
2006-08-04 08:54:07 1632 714 COMAPI ---------
2006-08-04 08:54:07 1632 714 COMAPI - Forced: No; Download priority: 3
2006-08-04 08:54:07 1632 714 COMAPI - Updates in request: 1
2006-08-04 08:54:07 1632 714 COMAPI - ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2006-08-04 08:54:07 800 6f0 DnldMgr *************
2006-08-04 08:54:07 800 6f0 DnldMgr ** START ** DnldMgr: Downloading
updates [CallerId = WindowsUpdate]
2006-08-04 08:54:07 800 6f0 DnldMgr *********
2006-08-04 08:54:07 800 6f0 DnldMgr * Priority = 3, ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2006-08-04 08:54:07 800 6f0 DnldMgr * Updates to download = 1
2006-08-04 08:54:07 1632 714 COMAPI <<-- SUBMITTED -- COMAPI: Download
[ClientId = WindowsUpdate]
2006-08-04 08:54:07 800 6f0 Agent * Title = Definition Update
1.14.1642.12 for BETA Windows Defender (KB915597)
2006-08-04 08:54:07 800 6f0 Agent * UpdateId =
{4D5689B2-5BC1-4D71-A74A-0914E7453576}.100
2006-08-04 08:54:07 800 6f0 Agent * Bundles 1 updates:
2006-08-04 08:54:07 800 6f0 Agent *
{D61B90ED-29C9-4CA7-A5C3-B24ADDA00836}.100
2006-08-04 08:54:07 800 6f0 DtaStor Update service properties: service
registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2006-08-04 08:54:07 800 6f0 DtaStor WARNING: Update Service: Failed to
update backup store
2006-08-04 08:54:07 800 6f0 DnldMgr *********** DnldMgr: New download job
[UpdateId = {D61B90ED-29C9-4CA7-A5C3-B24ADDA00836}.100] ***********
2006-08-04 08:54:08 800 6f0 DnldMgr * BITS job initialized, JobId =
{DA1D6224-8B42-4928-8807-5AF8E1907ABA}
2006-08-04 08:54:08 800 6f0 DnldMgr * Downloading from
http://www.download.windowsupdate.c..._97d8f08e0011cdb45cd652a4b53ba944f18ba072.exe
to
C:\WINNT\SoftwareDistribution\Download\S-1-5-18\7fd0d093a2f9b0bcc5f430949728a7d0\97d8f08e0011cdb45cd652a4b53ba944f18ba072 (full file).
2006-08-04 08:54:08 800 6f0 Agent *********
2006-08-04 08:54:08 800 6f0 Agent ** END ** Agent: Downloading updates
[CallerId = WindowsUpdate]
2006-08-04 08:54:08 800 6f0 Agent *************
2006-08-04 08:54:22 800 13c DnldMgr BITS job
{DA1D6224-8B42-4928-8807-5AF8E1907ABA} completed successfully
2006-08-04 08:54:23 800 13c DnldMgr WARNING: File failed postprocessing,
error = 800b0109
2006-08-04 08:54:23 800 13c DnldMgr Failed file: URL =
'http://www.download.windowsupdate.c..._97d8f08e0011cdb45cd652a4b53ba944f18ba072.exe',
Local path =
'C:\WINNT\SoftwareDistribution\Download\S-1-5-18\7fd0d093a2f9b0bcc5f430949728a7d0\97d8f08e0011cdb45cd652a4b53ba944f18ba072'
2006-08-04 08:54:23 800 13c DnldMgr Error 0x800b0109 occurred while
downloading update; notifying dependent calls.
2006-08-04 08:54:23 800 13c DtaStor Update service properties: service
registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2006-08-04 08:54:23 800 13c DtaStor WARNING: Update Service: Failed to
update backup store
2006-08-04 08:54:23 1632 734 COMAPI >>-- RESUMED -- COMAPI: Download
[ClientId = WindowsUpdate]
2006-08-04 08:54:23 1632 734 COMAPI - Download call complete (succeeded =
0, succeeded with errors = 0, failed = 1, unaccounted = 0)
2006-08-04 08:54:23 1632 734 COMAPI - WARNING: Exit code = 0x00000000;
Call error code = 0x80240022
2006-08-04 08:54:23 1632 734 COMAPI ---------
2006-08-04 08:54:23 1632 734 COMAPI -- END -- COMAPI: Download [ClientId
= WindowsUpdate]
2006-08-04 08:54:23 1632 734 COMAPI -------------
2006-08-04 08:54:28 800 724 Report REPORT EVENT:
{0EBEA964-8560-420C-8E62-E850D269D0A2} 2006-08-04
08:54:23-0400 1 161 101 {4D5689B2-5BC1-4D71-A74A-0914E7453576} 100 800b0109 WindowsUpdate Failure Content Download Error: Download failed.
"

I hope that is enough information to get a useful answer for a change!

Marc

 

[Guest]

I have been silent for 2 days:
(For another reason than this problem,)
I have Ghost-restored my system volume to a restore point dd jul 30
Now I have all security programs updated without encountering any problem.

But...., I still have the KB916281-anomaly: install after every system restart
(luckely no after each hibernation'.

 

[Guest]

Complement of information:

By analyzing the content of the WindowsUpdate.log file I noticed that the
following file is behing downloaded:
http://www.download.windowsupdate.c..._97d8f08e0011cdb45cd652a4b53ba944f18ba072.exe

So I manually downloaded it and try to run it. This is not working either
but produce the following file in my temp direstory: MpSigStub.log

The content of this file is:

"


-------------------------------------------------------------------------------------
MpSigStub: Command Line: g:\2be7911c483e429441aef143\MPSigStub.exe
Start Time: Fri Aug 04 2006 09:42:39

mpsigstub.cpp:2230 LogPackageInfo() - PatchFullEngine = TRUE
mpsigstub.cpp:2276 LogPackageInfo() - Package expanded in directory
g:\2be7911c483e429441aef143
mpsigstub.cpp:2279 LogPackageInfo() - Files contained in this package:
mpsigstub.cpp:2330 LogPackageInfo() - $shtdwn$.req
mpsigstub.cpp:2330 LogPackageInfo() - AS_Full_Engine.ini
mpsigstub.cpp:2355 LogPackageInfo() - mpasbase.vdm, Version: 1.14.1288.0
mpsigstub.cpp:2355 LogPackageInfo() - mpasdlta.vdm, Version: 1.14.1642.12
mpsigstub.cpp:2355 LogPackageInfo() - mpengine.dll, Version: 1.1.1508.0
mpsigstub.cpp:2355 LogPackageInfo() - MPSigStub.exe, Version: 1.1.1520.0
mpsigstub.cpp:2582 wWinMain() - Updating product WD...
mpsigstub.cpp:239 UtilIsWow64() - Detected W2K, no WoW64 check required
mpsigstub.cpp:1288 NeedToUseProductName() - We are not running in Wow64.
mpsigstub.cpp:1301 NeedToUseProductName() - We are not running in Windows
Vista.
mpsigstub.cpp:1309 NeedToUseProductName() - We are updating WD.
mpsigstub.cpp:1333 NeedToUseProductName() - We will not use the product name
for locating MpClient.dll.
mpsigstub.cpp:1516 LocateAndLoadMpClient() - Path to MpClient.dll is:
C:\Program Files\Windows Defender\MpClient.dll
mpsigstub.cpp:2596 wWinMain() - Successfully loaded MpClient.dll
mpsigstub.cpp:1718 UpdateDefinitions() - Calling MPUpdateEngine with
directory g:\2be7911c483e429441aef143.
mpsigstub.cpp:1753 UpdateDefinitions() - MpUpdateEngine() completed
successfully.
mpsigstub.cpp:2620 wWinMain() - Successfully updated definitions for product
WD
mpsigstub.cpp:1941 VerifyProductUpdated() - Checking product versions...
mpsigstub.cpp:1952 VerifyProductUpdated() - Minimum product version =
1.1.1347.0
mpsigstub.cpp:2007 VerifyProductUpdated() - Current product version =
1.1.1347.0
mpsigstub.cpp:2037 VerifyProductUpdated() - Current product version >=
Minimum product version
mpsigstub.cpp:2109 SetDeltaUpdateFailure() - Setting DeltaUpdateFailure
config to 0.
mpsigstub.cpp:2182 SetDeltaUpdateFailure() - ERROR:
RegOpenKeyExW(HKLM\SOFTWARE\Microsoft\Windows Defender\Miscellaneous
Configuration) failed (0x80070005)
mpsigstub.cpp:2653 wWinMain() - ERROR: SetDeltaUpdateFailure() failed
(0x80070005). PatchFullEngine=1
mpsigstub.cpp:2582 wWinMain() - Updating product MCP...
mpsigstub.cpp:239 UtilIsWow64() - Detected W2K, no WoW64 check required
mpsigstub.cpp:1288 NeedToUseProductName() - We are not running in Wow64.
mpsigstub.cpp:1301 NeedToUseProductName() - We are not running in Windows
Vista.
mpsigstub.cpp:1333 NeedToUseProductName() - We will not use the product name
for locating MpClient.dll.
mpsigstub.cpp:1055 GetMpClientPathRegistry() - ERROR:
RegOpenKeyExW(HKLM\SOFTWARE\Microsoft\Client Protection) failed (0x80070002)
mpsigstub.cpp:1447 GetMpClientPath() - ERROR: GetMpClientPathRegistry()
failed (0x80070002)
mpsigstub.cpp:1483 LocateAndLoadMpClient() - ERROR: GetMpClientPath() failed
(0x80070002)
mpsigstub.cpp:2591 wWinMain() - ERROR: LocateAndLoadMpClient() failed for
product MCP (0x80070002)
mpsigstub.cpp:85 SetHrAccum() - Setting hrAccum to 0x80070002
mpsigstub.cpp:2674 wWinMain() - Going to return from main with value
0x80070002
MpSigStub: End Time: Fri Aug 04 2006 09:42:45
-------------------------------------------------------------------------------------
"

So this is a registry error:

mpsigstub.cpp:2182 SetDeltaUpdateFailure() - ERROR:
RegOpenKeyExW(HKLM\SOFTWARE\Microsoft\Windows Defender\Miscellaneous
Configuration) failed (0x80070005)

Yet, when the Update error occured the first time, I unistalled Windows
Defender and reinstalled it hoping to address any registry confusion issue!

Marc

I am experiencing the problem. My error code is:

"
Installation Failure

Error Code: 0x800B0109
Try to install the update again, or request help from one of the following
resources.

For self-help options:

Frequently Asked Questions
Find Solutions
Windows Update Newsgroup

For assisted support options:


Microsoft Online Assisted Support (no-cost for issues related to getting
updates)
"

The Update were working fine in July but not anymore in August:

"
Windows Defender Definition Update 1.14.1642.8 for BETA Windows Defender
(KB915597) Thursday, August 03, 2006 Windows Update
Windows Defender Definition Update 1.14.1642.8 for BETA Windows Defender
(KB915597) Thursday, August 03, 2006 Other Source
Windows Defender Definition Update 1.14.1642.8 for BETA Windows Defender
(KB915597) Thursday, August 03, 2006 Other Source
Windows Defender Definition Update 1.14.1642.8 for BETA Windows Defender
(KB915597) Thursday, August 03, 2006 Other Source
Windows Defender Definition Update 1.14.1637.1 for BETA Windows Defender
(KB915597) Friday, July 28, 2006 Other Source
"

I tried to report the problem to the Microsoft Customer Service, but got
nothing useful out of it except behing send to this usergroup:

"
Hello,

Thank you for contacting Microsoft Customer Service.

I understand that after installing the Windows Defender (Beta 2), you are
encountering the following error messages:
X Windows Defender

Windows Defender was unable to complete the upgrade:
0x80240022. The wrong diskette is in the drive. Insert %2
(Volume Serial Numcer: %3) into drive %1.

I apologize for any inconvenience you have experienced.

This program is still in the beta phase of development, and no formal
product support is currently available from Microsoft. When a full version is
released, assisted technical support will be available.

In the meantime, we have provided several newsgroups where you can discuss
the issue with other beta testers and program developers.
"

Because it is a Windows Update problem, I was able to fill a user report
request this morning:

"
CONFIRMATION
Confirmation number:SRZ060804001098
-------------------------------------------------------------------------
Your question was successfully submitted to Microsoft.

A Microsoft professional will respond to you in e-mail within 1 business day.
Print or save this page or record your confirmation number for your reference.
-------------------------------------------------------------------------
Full name:Marc Dupuis

E-mail address:

Product:Microsoft Windows Update (All Languages)

Problem:Windows Defender Definition Update 1.14.1642.8 for BETA Windows
Defender (KB9...
"

About the WindowsUpdate.log file at each failed attemp using Windows Update,
I get those lines appended:

:
2006-08-04 08:52:29 1632 714 Setup *********** Setup: Checking whether
self-update is required ***********
2006-08-04 08:52:29 1632 714 Setup * Inf file:
C:\WINNT\SoftwareDistribution\WebSetup\wusetup.inf
2006-08-04 08:52:29 1632 714 Setup Update NOT required for
C:\WINNT\system32\cdm.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2006-08-04 08:52:29 1632 714 Setup Update NOT required for
C:\WINNT\system32\iuengine.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2006-08-04 08:52:29 1632 714 Setup Update NOT required for
C:\WINNT\system32\wuapi.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2006-08-04 08:52:29 1632 714 Setup Update NOT required for
C:\WINNT\system32\wuauclt.exe: target version = 5.8.0.2469, required version
= 5.8.0.2469
2006-08-04 08:52:29 1632 714 Setup Update NOT required for
C:\WINNT\system32\wuauclt1.exe: target version = 5.8.0.2469, required version
= 5.8.0.2469
2006-08-04 08:52:29 1632 714 Setup Update NOT required for
C:\WINNT\system32\wuaucpl.cpl: target version = 5.8.0.2469, required version
= 5.8.0.2469
2006-08-04 08:52:29 1632 714 Setup Update NOT required for
C:\WINNT\system32\wuaueng.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2006-08-04 08:52:29 1632 714 Setup Update NOT required for
C:\WINNT\system32\wuaueng1.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2006-08-04 08:52:29 1632 714 Setup Update NOT required for
C:\WINNT\system32\wucltui.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2006-08-04 08:52:29 1632 714 Setup Update NOT required for
C:\WINNT\system32\wups.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2006-08-04 08:52:29 1632 714 Setup Update NOT required for
C:\WINNT\system32\wups2.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2006-08-04 08:52:29 1632 714 Setup * IsUpdateRequired = No
2006-08-04 08:52:33 1632 714 COMAPI -------------
2006-08-04 08:52:33 1632 714 COMAPI -- START -- COMAPI: Search [ClientId =
WindowsUpdate]
2006-08-04 08:52:33 1632 714 COMAPI ---------
2006-08-04 08:52:33 1632 714 COMAPI - Online = Yes; Ignore download
priority = No
2006-08-04 08:52:33 1632 714 COMAPI - Criteria = "IsInstalled=0 and
IsHidden=1"
2006-08-04 08:52:33 1632 714 COMAPI - ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2006-08-04 08:52:33 1632 714 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = WindowsUpdate]
2006-08-04 08:52:33 800 6f0 Agent *************
2006-08-04 08:52:33 800 6f0 Agent ** START ** Agent: Finding updates
[CallerId = WindowsUpdate]
2006-08-04 08:52:33 800 6f0 Agent *********
2006-08-04 08:52:38 800 6f0 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2006-08-04 08:52:38 800 6f0 PT + ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
https://update.microsoft.com/v6/ClientWebService/client.asmx
2006-08-04 08:52:52 800 6f0 Agent WARNING: Failed to evaluate Installed
rule, updateId = {ED300F67-421C-4C08-B3BA-F35C55F3B427}.100, error =
0x80041017
2006-08-04 08:53:27 800 6f0 PT +++++++++++ PT: Synchronizing extended
update info +++++++++++
2006-08-04 08:53:27 800 6f0 PT + ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
https://update.microsoft.com/v6/ClientWebService/client.asmx
2006-08-04 08:53:39 800 6f0 Agent * Found 0 updates and 13 categories in
search
2006-08-04 08:53:39 800 6f0 Agent *********
2006-08-04 08:53:39 800 6f0 Agent ** END ** Agent: Finding updates
[CallerId = WindowsUpdate]
2006-08-04 08:53:39 800 6f0 Agent *************
2006-08-04 08:53:39 1632 734 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = WindowsUpdate]
2006-08-04 08:53:39 1632 734 COMAPI - Updates found = 0
2006-08-04 08:53:39 1632 734 COMAPI ---------
2006-08-04 08:53:39 1632 734 COMAPI -- END -- COMAPI: Search [ClientId =
WindowsUpdate]
2006-08-04 08:53:39 1632 734 COMAPI -------------
2006-08-04 08:53:39 1632 714 COMAPI -------------
2006-08-04 08:53:39 1632 714 COMAPI -- START -- COMAPI: Search [ClientId =
WindowsUpdate]
2006-08-04 08:53:39 1632 714 COMAPI ---------
2006-08-04 08:53:39 1632 714 COMAPI - Online = No; Ignore download
priority = No
2006-08-04 08:53:39 1632 714 COMAPI - Criteria = "IsInstalled = 0 and
IsHidden = 0"
2006-08-04 08:53:39 1632 714 COMAPI - ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2006-08-04 08:53:39 1632 714 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = WindowsUpdate]
2006-08-04 08:53:39 800 6f0 Agent *************
2006-08-04 08:53:39 800 6f0 Agent ** START ** Agent: Finding updates
[CallerId = WindowsUpdate]
2006-08-04 08:53:39 800 6f0 Agent *********
2006-08-04 08:53:44 800 6f0 Agent WARNING: Failed to evaluate Installed
rule, updateId = {ED300F67-421C-4C08-B3BA-F35C55F3B427}.100, error =
0x80041017
2006-08-04 08:54:02 800 6f0 Driver DeviceStatus: 0x180000a,
DeviceProblemNumber: 00000000
2006-08-04 08:54:02 800 6f0 Agent * Added update
{8BFBEDD6-E968-4636-BAE1-40E9CB45135C}.100 to search result
2006-08-04 08:54:02 800 6f0 Agent * Added update
{2DFE422E-1679-4B41-8525-7DF62B50B366}.102 to search result
2006-08-04 08:54:02 800 6f0 Agent * Added update
{6384F8AC-4973-4ED9-BC7F-4644507FB001}.100 to search result
2006-08-04 08:54:02 800 6f0 Agent * Added update
{46A0B6F7-B283-45F8-9CCB-C8E3B4EC332C}.100 to search result
2006-08-04 08:54:02 800 6f0 Agent * Added update
{BCDD265F-E14C-4417-86F3-4077B932AC54}.104 to search result
2006-08-04 08:54:02 800 6f0 Agent Update
{CAF6DF7B-2E94-4ADC-8A12-0E69D22557DD}.100 is pruned out due to potential
supersedence
2006-08-04 08:54:02 800 6f0 Agent Update
{C24756CA-3815-40C1-AC6D-A290AA582AF3}.100 is pruned out due to potential
supersedence
2006-08-04 08:54:02 800 6f0 Agent Update
{895468E4-C660-44EC-9934-C3AF06FA0D9E}.100 is pruned out due to potential
supersedence
2006-08-04 08:54:02 800 6f0 Agent * Added update
{4D5689B2-5BC1-4D71-A74A-0914E7453576}.100 to search result
2006-08-04 08:54:02 800 6f0 Agent * Found 6 updates and 13 categories in
search
2006-08-04 08:54:03 800 6f0 Agent *********
2006-08-04 08:54:03 800 6f0 Agent ** END ** Agent: Finding updates
[CallerId = WindowsUpdate]
2006-08-04 08:54:03 800 6f0 Agent *************
2006-08-04 08:54:03 800 6f0 Report REPORT EVENT:
{F8531C85-8E71-4979-BD3E-6887A525C50B} 2006-08-04
08:53:39-0400 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate Success Software Synchronization Agent has finished detecting items.
2006-08-04 08:54:03 1632 734 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = WindowsUpdate]
2006-08-04 08:54:03 1632 734 COMAPI - Updates found = 6
2006-08-04 08:54:03 1632 734 COMAPI ---------
2006-08-04 08:54:03 1632 734 COMAPI -- END -- COMAPI: Search [ClientId =
WindowsUpdate]
2006-08-04 08:54:03 1632 734 COMAPI -------------
2006-08-04 08:54:07 1632 714 COMAPI -------------
2006-08-04 08:54:07 1632 714 COMAPI -- START -- COMAPI: Download [ClientId
= WindowsUpdate]
2006-08-04 08:54:07 1632 714 COMAPI ---------
2006-08-04 08:54:07 1632 714 COMAPI - Forced: No; Download priority: 3
2006-08-04 08:54:07 1632 714 COMAPI - Updates in request: 1
2006-08-04 08:54:07 1632 714 COMAPI - ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2006-08-04 08:54:07 800 6f0 DnldMgr *************
2006-08-04 08:54:07 800 6f0 DnldMgr ** START ** DnldMgr: Downloading
updates [CallerId = WindowsUpdate]
2006-08-04 08:54:07 800 6f0 DnldMgr *********
2006-08-04 08:54:07 800 6f0 DnldMgr * Priority = 3, ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2006-08-04 08:54:07 800 6f0 DnldMgr * Updates to download = 1
2006-08-04 08:54:07 1632 714 COMAPI <<-- SUBMITTED -- COMAPI: Download
[ClientId = WindowsUpdate]
2006-08-04 08:54:07 800 6f0 Agent * Title = Definition Update
1.14.1642.12 for BETA Windows Defender (KB915597)
2006-08-04 08:54:07 800 6f0 Agent * UpdateId =
{4D5689B2-5BC1-4D71-A74A-0914E7453576}.100
2006-08-04 08:54:07 800 6f0 Agent * Bundles 1 updates:
2006-08-04 08:54:07 800 6f0 Agent *
{D61B90ED-29C9-4CA7-A5C3-B24ADDA00836}.100
2006-08-04 08:54:07 800 6f0 DtaStor Update service properties: service
registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2006-08-04 08:54:07 800 6f0 DtaStor WARNING: Update Service: Failed to
update backup store
2006-08-04 08:54:07 800 6f0 DnldMgr *********** DnldMgr: New download job
[UpdateId = {D61B90ED-29C9-4CA7-A5C3-B24ADDA00836}.100] ***********
2006-08-04 08:54:08 800 6f0 DnldMgr * BITS job initialized, JobId =
{DA1D6224-8B42-4928-8807-5AF8E1907ABA}
2006-08-04 08:54:08 800 6f0 DnldMgr * Downloading from
http://www.download.windowsupdate.c..._97d8f08e0011cdb45cd652a4b53ba944f18ba072.exe
to
C:\WINNT\SoftwareDistribution\Download\S-1-5-18\7fd0d093a2f9b0bcc5f430949728a7d0\97d8f08e0011cdb45cd652a4b53ba944f18ba072 (full file).
2006-08-04 08:54:08 800 6f0 Agent *********
2006-08-04 08:54:08 800 6f0 Agent ** END ** Agent: Downloading updates
[CallerId = WindowsUpdate]
2006-08-04 08:54:08 800 6f0 Agent *************
2006-08-04 08:54:22 800 13c DnldMgr BITS job
{DA1D6224-8B42-4928-8807-5AF8E1907ABA} completed successfully
2006-08-04 08:54:23 800 13c DnldMgr WARNING: File failed postprocessing,
error = 800b0109
2006-08-04 08:54:23 800 13c DnldMgr Failed file: URL =
'http://www.download.windowsupdate.c..._97d8f08e0011cdb45cd652a4b53ba944f18ba072.exe',
Local path =
'C:\WINNT\SoftwareDistribution\Download\S-1-5-18\7fd0d093a2f9b0bcc5f430949728a7d0\97d8f08e0011cdb45cd652a4b53ba944f18ba072'
2006-08-04 08:54:23 800 13c DnldMgr Error 0x800b0109 occurred while
downloading update; notifying dependent calls.
2006-08-04 08:54:23 800 13c DtaStor Update service properties: service
registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2006-08-04 08:54:23 800 13c DtaStor WARNING: Update Service: Failed to
update backup store
2006-08-04 08:54:23 1632 734 COMAPI >>-- RESUMED -- COMAPI: Download
[ClientId = WindowsUpdate]
2006-08-04 08:54:23 1632 734 COMAPI - Download call complete (succeeded =
0, succeeded with errors = 0, failed = 1, unaccounted = 0)
2006-08-04 08:54:23 1632 734 COMAPI - WARNING: Exit code = 0x00000000;
Call error code = 0x80240022
2006-08-04 08:54:23 1632 734 COMAPI ---------
2006-08-04 08:54:23 1632 734 COMAPI -- END -- COMAPI: Download [ClientId
= WindowsUpdate]
2006-08-04 08:54:23 1632 734 COMAPI -------------
2006-08-04 08:54:28 800 724 Report REPORT EVENT:
{0EBEA964-8560-420C-8E62-E850D269D0A2} 2006-08-04
08:54:23-0400 1 161 101 {4D5689B2-5BC1-4D71-A74A-0914E7453576} 100 800b0109 WindowsUpdate Failure Content Download Error: Download failed.
"

I hope that is enough information to get a useful answer for a change!

Marc

 

[Guest]

Complement of information:

By looking at the WindowsUpdate.log file I realized that the following file
is behing downloaded:
http://www.download.windowsupdate.c..._97d8f08e0011cdb45cd652a4b53ba944f18ba072.exe
So I downloaded it manually and try to run it. It is not working either but
it is producing the following file in my temp directory: MpSigStub.log

The content of that file is:

"


-------------------------------------------------------------------------------------
MpSigStub: Command Line: g:\2be7911c483e429441aef143\MPSigStub.exe
Start Time: Fri Aug 04 2006 09:42:39

mpsigstub.cpp:2230 LogPackageInfo() - PatchFullEngine = TRUE
mpsigstub.cpp:2276 LogPackageInfo() - Package expanded in directory
g:\2be7911c483e429441aef143
mpsigstub.cpp:2279 LogPackageInfo() - Files contained in this package:
mpsigstub.cpp:2330 LogPackageInfo() - $shtdwn$.req
mpsigstub.cpp:2330 LogPackageInfo() - AS_Full_Engine.ini
mpsigstub.cpp:2355 LogPackageInfo() - mpasbase.vdm, Version: 1.14.1288.0
mpsigstub.cpp:2355 LogPackageInfo() - mpasdlta.vdm, Version: 1.14.1642.12
mpsigstub.cpp:2355 LogPackageInfo() - mpengine.dll, Version: 1.1.1508.0
mpsigstub.cpp:2355 LogPackageInfo() - MPSigStub.exe, Version: 1.1.1520.0
mpsigstub.cpp:2582 wWinMain() - Updating product WD...
mpsigstub.cpp:239 UtilIsWow64() - Detected W2K, no WoW64 check required
mpsigstub.cpp:1288 NeedToUseProductName() - We are not running in Wow64.
mpsigstub.cpp:1301 NeedToUseProductName() - We are not running in Windows
Vista.
mpsigstub.cpp:1309 NeedToUseProductName() - We are updating WD.
mpsigstub.cpp:1333 NeedToUseProductName() - We will not use the product name
for locating MpClient.dll.
mpsigstub.cpp:1516 LocateAndLoadMpClient() - Path to MpClient.dll is:
C:\Program Files\Windows Defender\MpClient.dll
mpsigstub.cpp:2596 wWinMain() - Successfully loaded MpClient.dll
mpsigstub.cpp:1718 UpdateDefinitions() - Calling MPUpdateEngine with
directory g:\2be7911c483e429441aef143.
mpsigstub.cpp:1753 UpdateDefinitions() - MpUpdateEngine() completed
successfully.
mpsigstub.cpp:2620 wWinMain() - Successfully updated definitions for product
WD
mpsigstub.cpp:1941 VerifyProductUpdated() - Checking product versions...
mpsigstub.cpp:1952 VerifyProductUpdated() - Minimum product version =
1.1.1347.0
mpsigstub.cpp:2007 VerifyProductUpdated() - Current product version =
1.1.1347.0
mpsigstub.cpp:2037 VerifyProductUpdated() - Current product version >=
Minimum product version
mpsigstub.cpp:2109 SetDeltaUpdateFailure() - Setting DeltaUpdateFailure
config to 0.
mpsigstub.cpp:2182 SetDeltaUpdateFailure() - ERROR:
RegOpenKeyExW(HKLM\SOFTWARE\Microsoft\Windows Defender\Miscellaneous
Configuration) failed (0x80070005)
mpsigstub.cpp:2653 wWinMain() - ERROR: SetDeltaUpdateFailure() failed
(0x80070005). PatchFullEngine=1
mpsigstub.cpp:2582 wWinMain() - Updating product MCP...
mpsigstub.cpp:239 UtilIsWow64() - Detected W2K, no WoW64 check required
mpsigstub.cpp:1288 NeedToUseProductName() - We are not running in Wow64.
mpsigstub.cpp:1301 NeedToUseProductName() - We are not running in Windows
Vista.
mpsigstub.cpp:1333 NeedToUseProductName() - We will not use the product name
for locating MpClient.dll.
mpsigstub.cpp:1055 GetMpClientPathRegistry() - ERROR:
RegOpenKeyExW(HKLM\SOFTWARE\Microsoft\Client Protection) failed (0x80070002)
mpsigstub.cpp:1447 GetMpClientPath() - ERROR: GetMpClientPathRegistry()
failed (0x80070002)
mpsigstub.cpp:1483 LocateAndLoadMpClient() - ERROR: GetMpClientPath() failed
(0x80070002)
mpsigstub.cpp:2591 wWinMain() - ERROR: LocateAndLoadMpClient() failed for
product MCP (0x80070002)
mpsigstub.cpp:85 SetHrAccum() - Setting hrAccum to 0x80070002
mpsigstub.cpp:2674 wWinMain() - Going to return from main with value
0x80070002
MpSigStub: End Time: Fri Aug 04 2006 09:42:45
-------------------------------------------------------------------------------------
"

So it is a registry related problem:

mpsigstub.cpp:2182 SetDeltaUpdateFailure() - ERROR:
RegOpenKeyExW(HKLM\SOFTWARE\Microsoft\Windows Defender\Miscellaneous
Configuration) failed (0x80070005)

Yet, when I first got this Upgrade problem, I uninstall Windows Defender and
reinstalled it from scratch. Clearly this was not enough to cleanup the
registry!


Marc

I am experiencing the problem. My error code is:

"
Installation Failure

Error Code: 0x800B0109
Try to install the update again, or request help from one of the following
resources.

For self-help options:

Frequently Asked Questions
Find Solutions
Windows Update Newsgroup

For assisted support options:


Microsoft Online Assisted Support (no-cost for issues related to getting
updates)
"

The Update were working fine in July but not anymore in August:

"
Windows Defender Definition Update 1.14.1642.8 for BETA Windows Defender
(KB915597) Thursday, August 03, 2006 Windows Update
Windows Defender Definition Update 1.14.1642.8 for BETA Windows Defender
(KB915597) Thursday, August 03, 2006 Other Source
Windows Defender Definition Update 1.14.1642.8 for BETA Windows Defender
(KB915597) Thursday, August 03, 2006 Other Source
Windows Defender Definition Update 1.14.1642.8 for BETA Windows Defender
(KB915597) Thursday, August 03, 2006 Other Source
Windows Defender Definition Update 1.14.1637.1 for BETA Windows Defender
(KB915597) Friday, July 28, 2006 Other Source
"

I tried to report the problem to the Microsoft Customer Service, but got
nothing useful out of it except behing send to this usergroup:

"
Hello,

Thank you for contacting Microsoft Customer Service.

I understand that after installing the Windows Defender (Beta 2), you are
encountering the following error messages:
X Windows Defender

Windows Defender was unable to complete the upgrade:
0x80240022. The wrong diskette is in the drive. Insert %2
(Volume Serial Numcer: %3) into drive %1.

I apologize for any inconvenience you have experienced.

This program is still in the beta phase of development, and no formal
product support is currently available from Microsoft. When a full version is
released, assisted technical support will be available.

In the meantime, we have provided several newsgroups where you can discuss
the issue with other beta testers and program developers.
"

Because it is a Windows Update problem, I was able to fill a user report
request this morning:

"
CONFIRMATION
Confirmation number:SRZ060804001098
-------------------------------------------------------------------------
Your question was successfully submitted to Microsoft.

A Microsoft professional will respond to you in e-mail within 1 business day.
Print or save this page or record your confirmation number for your reference.
-------------------------------------------------------------------------
Full name:Marc Dupuis

E-mail address:

Product:Microsoft Windows Update (All Languages)

Problem:Windows Defender Definition Update 1.14.1642.8 for BETA Windows
Defender (KB9...
"

About the WindowsUpdate.log file at each failed attemp using Windows Update,
I get those lines appended:

:
2006-08-04 08:52:29 1632 714 Setup *********** Setup: Checking whether
self-update is required ***********
2006-08-04 08:52:29 1632 714 Setup * Inf file:
C:\WINNT\SoftwareDistribution\WebSetup\wusetup.inf
2006-08-04 08:52:29 1632 714 Setup Update NOT required for
C:\WINNT\system32\cdm.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2006-08-04 08:52:29 1632 714 Setup Update NOT required for
C:\WINNT\system32\iuengine.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2006-08-04 08:52:29 1632 714 Setup Update NOT required for
C:\WINNT\system32\wuapi.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2006-08-04 08:52:29 1632 714 Setup Update NOT required for
C:\WINNT\system32\wuauclt.exe: target version = 5.8.0.2469, required version
= 5.8.0.2469
2006-08-04 08:52:29 1632 714 Setup Update NOT required for
C:\WINNT\system32\wuauclt1.exe: target version = 5.8.0.2469, required version
= 5.8.0.2469
2006-08-04 08:52:29 1632 714 Setup Update NOT required for
C:\WINNT\system32\wuaucpl.cpl: target version = 5.8.0.2469, required version
= 5.8.0.2469
2006-08-04 08:52:29 1632 714 Setup Update NOT required for
C:\WINNT\system32\wuaueng.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2006-08-04 08:52:29 1632 714 Setup Update NOT required for
C:\WINNT\system32\wuaueng1.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2006-08-04 08:52:29 1632 714 Setup Update NOT required for
C:\WINNT\system32\wucltui.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2006-08-04 08:52:29 1632 714 Setup Update NOT required for
C:\WINNT\system32\wups.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2006-08-04 08:52:29 1632 714 Setup Update NOT required for
C:\WINNT\system32\wups2.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2006-08-04 08:52:29 1632 714 Setup * IsUpdateRequired = No
2006-08-04 08:52:33 1632 714 COMAPI -------------
2006-08-04 08:52:33 1632 714 COMAPI -- START -- COMAPI: Search [ClientId =
WindowsUpdate]
2006-08-04 08:52:33 1632 714 COMAPI ---------
2006-08-04 08:52:33 1632 714 COMAPI - Online = Yes; Ignore download
priority = No
2006-08-04 08:52:33 1632 714 COMAPI - Criteria = "IsInstalled=0 and
IsHidden=1"
2006-08-04 08:52:33 1632 714 COMAPI - ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2006-08-04 08:52:33 1632 714 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = WindowsUpdate]
2006-08-04 08:52:33 800 6f0 Agent *************
2006-08-04 08:52:33 800 6f0 Agent ** START ** Agent: Finding updates
[CallerId = WindowsUpdate]
2006-08-04 08:52:33 800 6f0 Agent *********
2006-08-04 08:52:38 800 6f0 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2006-08-04 08:52:38 800 6f0 PT + ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
https://update.microsoft.com/v6/ClientWebService/client.asmx
2006-08-04 08:52:52 800 6f0 Agent WARNING: Failed to evaluate Installed
rule, updateId = {ED300F67-421C-4C08-B3BA-F35C55F3B427}.100, error =
0x80041017
2006-08-04 08:53:27 800 6f0 PT +++++++++++ PT: Synchronizing extended
update info +++++++++++
2006-08-04 08:53:27 800 6f0 PT + ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
https://update.microsoft.com/v6/ClientWebService/client.asmx
2006-08-04 08:53:39 800 6f0 Agent * Found 0 updates and 13 categories in
search
2006-08-04 08:53:39 800 6f0 Agent *********
2006-08-04 08:53:39 800 6f0 Agent ** END ** Agent: Finding updates
[CallerId = WindowsUpdate]
2006-08-04 08:53:39 800 6f0 Agent *************
2006-08-04 08:53:39 1632 734 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = WindowsUpdate]
2006-08-04 08:53:39 1632 734 COMAPI - Updates found = 0
2006-08-04 08:53:39 1632 734 COMAPI ---------
2006-08-04 08:53:39 1632 734 COMAPI -- END -- COMAPI: Search [ClientId =
WindowsUpdate]
2006-08-04 08:53:39 1632 734 COMAPI -------------
2006-08-04 08:53:39 1632 714 COMAPI -------------
2006-08-04 08:53:39 1632 714 COMAPI -- START -- COMAPI: Search [ClientId =
WindowsUpdate]
2006-08-04 08:53:39 1632 714 COMAPI ---------
2006-08-04 08:53:39 1632 714 COMAPI - Online = No; Ignore download
priority = No
2006-08-04 08:53:39 1632 714 COMAPI - Criteria = "IsInstalled = 0 and
IsHidden = 0"
2006-08-04 08:53:39 1632 714 COMAPI - ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2006-08-04 08:53:39 1632 714 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = WindowsUpdate]
2006-08-04 08:53:39 800 6f0 Agent *************
2006-08-04 08:53:39 800 6f0 Agent ** START ** Agent: Finding updates
[CallerId = WindowsUpdate]
2006-08-04 08:53:39 800 6f0 Agent *********
2006-08-04 08:53:44 800 6f0 Agent WARNING: Failed to evaluate Installed
rule, updateId = {ED300F67-421C-4C08-B3BA-F35C55F3B427}.100, error =
0x80041017
2006-08-04 08:54:02 800 6f0 Driver DeviceStatus: 0x180000a,
DeviceProblemNumber: 00000000
2006-08-04 08:54:02 800 6f0 Agent * Added update
{8BFBEDD6-E968-4636-BAE1-40E9CB45135C}.100 to search result
2006-08-04 08:54:02 800 6f0 Agent * Added update
{2DFE422E-1679-4B41-8525-7DF62B50B366}.102 to search result
2006-08-04 08:54:02 800 6f0 Agent * Added update
{6384F8AC-4973-4ED9-BC7F-4644507FB001}.100 to search result
2006-08-04 08:54:02 800 6f0 Agent * Added update
{46A0B6F7-B283-45F8-9CCB-C8E3B4EC332C}.100 to search result
2006-08-04 08:54:02 800 6f0 Agent * Added update
{BCDD265F-E14C-4417-86F3-4077B932AC54}.104 to search result
2006-08-04 08:54:02 800 6f0 Agent Update
{CAF6DF7B-2E94-4ADC-8A12-0E69D22557DD}.100 is pruned out due to potential
supersedence
2006-08-04 08:54:02 800 6f0 Agent Update
{C24756CA-3815-40C1-AC6D-A290AA582AF3}.100 is pruned out due to potential
supersedence
2006-08-04 08:54:02 800 6f0 Agent Update
{895468E4-C660-44EC-9934-C3AF06FA0D9E}.100 is pruned out due to potential
supersedence
2006-08-04 08:54:02 800 6f0 Agent * Added update
{4D5689B2-5BC1-4D71-A74A-0914E7453576}.100 to search result
2006-08-04 08:54:02 800 6f0 Agent * Found 6 updates and 13 categories in
search
2006-08-04 08:54:03 800 6f0 Agent *********
2006-08-04 08:54:03 800 6f0 Agent ** END ** Agent: Finding updates
[CallerId = WindowsUpdate]
2006-08-04 08:54:03 800 6f0 Agent *************
2006-08-04 08:54:03 800 6f0 Report REPORT EVENT:
{F8531C85-8E71-4979-BD3E-6887A525C50B} 2006-08-04
08:53:39-0400 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate Success Software Synchronization Agent has finished detecting items.
2006-08-04 08:54:03 1632 734 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = WindowsUpdate]
2006-08-04 08:54:03 1632 734 COMAPI - Updates found = 6
2006-08-04 08:54:03 1632 734 COMAPI ---------
2006-08-04 08:54:03 1632 734 COMAPI -- END -- COMAPI: Search [ClientId =
WindowsUpdate]
2006-08-04 08:54:03 1632 734 COMAPI -------------
2006-08-04 08:54:07 1632 714 COMAPI -------------
2006-08-04 08:54:07 1632 714 COMAPI -- START -- COMAPI: Download [ClientId
= WindowsUpdate]
2006-08-04 08:54:07 1632 714 COMAPI ---------
2006-08-04 08:54:07 1632 714 COMAPI - Forced: No; Download priority: 3
2006-08-04 08:54:07 1632 714 COMAPI - Updates in request: 1
2006-08-04 08:54:07 1632 714 COMAPI - ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2006-08-04 08:54:07 800 6f0 DnldMgr *************
2006-08-04 08:54:07 800 6f0 DnldMgr ** START ** DnldMgr: Downloading
updates [CallerId = WindowsUpdate]
2006-08-04 08:54:07 800 6f0 DnldMgr *********
2006-08-04 08:54:07 800 6f0 DnldMgr * Priority = 3, ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2006-08-04 08:54:07 800 6f0 DnldMgr * Updates to download = 1
2006-08-04 08:54:07 1632 714 COMAPI <<-- SUBMITTED -- COMAPI: Download
[ClientId = WindowsUpdate]
2006-08-04 08:54:07 800 6f0 Agent * Title = Definition Update
1.14.1642.12 for BETA Windows Defender (KB915597)
2006-08-04 08:54:07 800 6f0 Agent * UpdateId =
{4D5689B2-5BC1-4D71-A74A-0914E7453576}.100
2006-08-04 08:54:07 800 6f0 Agent * Bundles 1 updates:
2006-08-04 08:54:07 800 6f0 Agent *
{D61B90ED-29C9-4CA7-A5C3-B24ADDA00836}.100
2006-08-04 08:54:07 800 6f0 DtaStor Update service properties: service
registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2006-08-04 08:54:07 800 6f0 DtaStor WARNING: Update Service: Failed to
update backup store
2006-08-04 08:54:07 800 6f0 DnldMgr *********** DnldMgr: New download job
[UpdateId = {D61B90ED-29C9-4CA7-A5C3-B24ADDA00836}.100] ***********
2006-08-04 08:54:08 800 6f0 DnldMgr * BITS job initialized, JobId =
{DA1D6224-8B42-4928-8807-5AF8E1907ABA}
2006-08-04 08:54:08 800 6f0 DnldMgr * Downloading from
http://www.download.windowsupdate.c..._97d8f08e0011cdb45cd652a4b53ba944f18ba072.exe
to
C:\WINNT\SoftwareDistribution\Download\S-1-5-18\7fd0d093a2f9b0bcc5f430949728a7d0\97d8f08e0011cdb45cd652a4b53ba944f18ba072 (full file).
2006-08-04 08:54:08 800 6f0 Agent *********
2006-08-04 08:54:08 800 6f0 Agent ** END ** Agent: Downloading updates
[CallerId = WindowsUpdate]
2006-08-04 08:54:08 800 6f0 Agent *************
2006-08-04 08:54:22 800 13c DnldMgr BITS job
{DA1D6224-8B42-4928-8807-5AF8E1907ABA} completed successfully
2006-08-04 08:54:23 800 13c DnldMgr WARNING: File failed postprocessing,
error = 800b0109
2006-08-04 08:54:23 800 13c DnldMgr Failed file: URL =
'http://www.download.windowsupdate.c..._97d8f08e0011cdb45cd652a4b53ba944f18ba072.exe',
Local path =
'C:\WINNT\SoftwareDistribution\Download\S-1-5-18\7fd0d093a2f9b0bcc5f430949728a7d0\97d8f08e0011cdb45cd652a4b53ba944f18ba072'
2006-08-04 08:54:23 800 13c DnldMgr Error 0x800b0109 occurred while
downloading update; notifying dependent calls.
2006-08-04 08:54:23 800 13c DtaStor Update service properties: service
registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2006-08-04 08:54:23 800 13c DtaStor WARNING: Update Service: Failed to
update backup store
2006-08-04 08:54:23 1632 734 COMAPI >>-- RESUMED -- COMAPI: Download
[ClientId = WindowsUpdate]
2006-08-04 08:54:23 1632 734 COMAPI - Download call complete (succeeded =
0, succeeded with errors = 0, failed = 1, unaccounted = 0)
2006-08-04 08:54:23 1632 734 COMAPI - WARNING: Exit code = 0x00000000;
Call error code = 0x80240022
2006-08-04 08:54:23 1632 734 COMAPI ---------
2006-08-04 08:54:23 1632 734 COMAPI -- END -- COMAPI: Download [ClientId
= WindowsUpdate]
2006-08-04 08:54:23 1632 734 COMAPI -------------
2006-08-04 08:54:28 800 724 Report REPORT EVENT:
{0EBEA964-8560-420C-8E62-E850D269D0A2} 2006-08-04
08:54:23-0400 1 161 101 {4D5689B2-5BC1-4D71-A74A-0914E7453576} 100 800b0109 WindowsUpdate Failure Content Download Error: Download failed.
"

I hope that is enough information to get a useful answer for a change!

Marc

 

[Guest]

Hi Peter,

I had the same problem and was able to get support from Microsoft:

"
From your description, I understand that the updated definition files for
Windows Defender cannot be installed with error 0x800B0109 . If there has
been any misunderstanding, please let me know.

I fully understand the inconvenience this issue has caused. Please be
assured that I will do my best to assist you.

This issue can be caused by corrupted Windows Defender definition files. To
troubleshoot this issue, I suggest we perform the following steps and let me
know the result.

Step 1:
============
1. Click Start, click Run, type "appwiz.cpl" (without quotation marks) in
the Open box, and then click OK.
2. Select Windows Defender from the program list and click the Remove button
to uninstall.
3. Click Start, click Run, type "msiexec /x
{A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}" (without quotation marks, please also
note there are spaces after "Msiexec" and "/x") in the Open box, and then
click OK.

Step 2:
============
1. Download and install the Windows Installer Cleanup utility from this
following link:
http://download.microsoft.com/download/E/9/D/E9D80355-7AB4-45B8-80E8-983A48D5E1BD/msicuu2.exe
2. Run the utility from Start -> All Programs -> Windows Install Clean Up.
3. Select all Windows Defender related entries from the list (if there are)
and click Remove.

Step 3:
============
1. Open Internet Explorer.
2. Download and install Windows Defender from the following link and reboot
the computer:
http://www.microsoft.com/downloads/...e7-da2b-4a6a-afa4-f7f14e605a0d&DisplayLang=en

3. Please go to Microsoft Update:
http://update.microsoft.com/microsoftupdate/ and install the updates for
Windows Defender.
"

That solved my Windows Defender update problem.

Regards,

Marc

 

[Guest]

Hello Dr,

Have a look at this article. It may be relevant to your prºblem using the
Windows Installer Cleanup utility

Subject: windows beta error
7/26/2006 1:02 PM PST
By: gunslinger49237
In: installation

 

[Guest]

As I stated earlier (message dd 8/4/2006) my problem is solved
(except for a small nuisance with KB916281)