Erroneous e-mail addresses

[Stephen Koch]

When I start to type in an e-mail address, Outlook
propmts me with a suggested e-mail address for the
recipient. If my recipient has changed e-mail addresses,
Outlook still prompts with the old address, even if I
have updated the e-mail address box on the contact file.
I can't find a way to delete the superceded address from
the computers memory, and it keeps giving me the old
address.

 

[Jocelyn Fiorello [MVP - Outlook]]

Assuming you're using Outlook 2002 or later:

The AutoComplete feature in Outlook 2002 and later works against addresses
you've previously typed in; it doesn't search your contacts. If you want to
delete individual entries from the AutoComplete cache, start typing in a
name and when the list comes up, point to the entry you want to delete (so
that it's highlighted) and press Delete.

To delete the whole cache and start over, look for a file with an .NK2
extension and rename it or move it. Outlook will start a new cache file the
next time an e-mail address is typed into the To: box.

Note that if you're using Windows 2000 or XP, you'll need to search in
hidden and system folders to find the .NK2 file (it also helps to have file
extensions visible).

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In

 

[HenWin]

What if one is using O2000? Do the same rules apply?

 

[Diane Poremsky [MVP]]

No. Outlook 2000 doesn't use autocomplete and it's nickname cache is called
*.nick.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)


Search for answers: http://groups.google.com
Most recent posts to the Outlook newsgroups:
http://groups.google.com/groups?as_ugroup=microsoft.public.outlook.*&num=30