Errir message when trying to install with Access Runtime

[Guest]

I have a CD with a demo version of my program, packaged to include Access
2002 Runtime. Suddenly I am getting feedback that when two users tried to
install it, they got the error message "The Office System Pack cannot be
installed on this system because it requires Windows NT 4.0 or later."

Does anyone know what causes this, and how to get by it?

Thankx,

Gordon

 

[Allen Browne]

Does this article describe the problem:
http://support.microsoft.com/?id=837150

The title is:
You may receive error messages when you install an Access 2002
runtime deployment package on a computer that is running Windows
XP SP2 or Windows Server 2003

 

[Guest]

Thanks for the information. But how do I get the Runtime package to install?
Gordon

 

[Allen Browne]

Follow the information in the article to remove Dbmsadsn.dll from
Ospfilelist.txt

 

[Guest]

Allen, thanks. I feel like a dummy. I didn't notice the link to the
article on your first response, and all I saw was the 'you may receive...'
and thought that was your response, which was playing my question back to me.
The article certainly describes the problem and the solution. I had tried
to find the problem in the Knowledge Base, but couldn't.

THANKS AGAIN!

Gordon