equations not displaying correctly

G

Guest

Hi,
i came across the solution that suzanna posted in the microsoft office help forum on 24th Jan as shown below but it can't help with my problem.

I am currently using microsoft office 2003 and i have problem with some of my power point document. All the equations written in the document turn up to be some black spot or some unreadable symbol. For example, all sigma, epselone, gamma and also some + and - signs missing in the equations.

When i try to double click on the equation, the microsoft equation 3.0 pops up. while closing the equation 3.0 software, the equation changed and now it's readable. That's mean now i will have to double click to call out the microsoft equation 3.0 software on every equations in order to view the equations.

I have tried to open the same ppt. files in my friend PC using office 2000 and the equations did show up! But the same problem happen with my PC when i install the office 2000 instead of office 2003.

As the solution u mentioned above, i have tried to change the default language to English (UK). Although i do install files for east asia languages, i did not select any of them at the moment. However, the problem still exist.

Hopefully can get some help from you. Thanks a lot

Suzanna sulution
(The so-called "crop marks" at the margin corners are a result of havin
support for an Asian language installed. You can get rid of them by going t
Start | Programs | Microsoft Office Tools | Microsoft Office <version
Language Settings and disabling this support

As for the problems with symbols, make sure that you have the required font
installed. In particular, you need to have a TrueType version of Symbo
installed even if you also have the PostScript Symbol font. As you hav
figured out, the printer driver is a likely cause of such problems, too, bu
you do need to have some printer driver (other than Generic-Text Only
installed and selected as the default in order for Word to work properly
For FAQs about Equation Editor and help with such problems, tr
www.dessci.com, the Web site of Design Science, which provides EE t
Microsoft.
 
E

Echo S

I would also try updating your video drivers and changing hardware
acceleration, since it almost sounds as if you're experiencing a display
problem. http://www.rdpslides.com/pptfaq/FAQ00129.htm has instructions for
hardware acceleration...

You will also want to go to Help/Check for Updates in PPT and let it install
the critical update. There's also a new Office 2003 Service Pack out, and
that critical update may have become part of that service pack. If both a
critical update and a service pack are available, I'd probably go ahead and
install both.

--
Echo [MS PPT MVP]
http://www.echosvoice.com

Mak said:
Hi,
i came across the solution that suzanna posted in the microsoft office
help forum on 24th Jan as shown below but it can't help with my problem.
I am currently using microsoft office 2003 and i have problem with some of
my power point document. All the equations written in the document turn up
to be some black spot or some unreadable symbol. For example, all sigma,
epselone, gamma and also some + and - signs missing in the equations.
When i try to double click on the equation, the microsoft equation 3.0
pops up. while closing the equation 3.0 software, the equation changed and
now it's readable. That's mean now i will have to double click to call out
the microsoft equation 3.0 software on every equations in order to view the
equations.
I have tried to open the same ppt. files in my friend PC using office 2000
and the equations did show up! But the same problem happen with my PC when i
install the office 2000 instead of office 2003.
As the solution u mentioned above, i have tried to change the default
language to English (UK). Although i do install files for east asia
languages, i did not select any of them at the moment. However, the problem
still exist.
 
K

Kathryn Jacobs

Echo,
I thought the new service pack was for Office XP (2002) - It is Service Pack
3. Far as I know there is no service pack for 2003 yet.

--
Kathryn Jacobs, Microsoft PPT MVP
If this helped you, please take the time to rate the value of this post:
http://rate.affero.net/jacobskl/
Get PowerPoint answers at http://www.powerpointanswers.com
Cook anything outdoors with http://www.outdoorcook.com
Kathy is a trainer, writer, Girl Scout, and whatever else there is time for
I believe life is meant to be lived. But:
if we live without making a difference, it makes no difference that we lived

Echo S said:
I would also try updating your video drivers and changing hardware
acceleration, since it almost sounds as if you're experiencing a display
problem. http://www.rdpslides.com/pptfaq/FAQ00129.htm has instructions for
hardware acceleration...

You will also want to go to Help/Check for Updates in PPT and let it
install
the critical update. There's also a new Office 2003 Service Pack out, and
that critical update may have become part of that service pack. If both a
critical update and a service pack are available, I'd probably go ahead
and
install both.

--
Echo [MS PPT MVP]
http://www.echosvoice.com

Mak said:
Hi,
i came across the solution that suzanna posted in the microsoft office
help forum on 24th Jan as shown below but it can't help with my problem.
I am currently using microsoft office 2003 and i have problem with some
of
my power point document. All the equations written in the document turn up
to be some black spot or some unreadable symbol. For example, all sigma,
epselone, gamma and also some + and - signs missing in the equations.
When i try to double click on the equation, the microsoft equation 3.0
pops up. while closing the equation 3.0 software, the equation changed and
now it's readable. That's mean now i will have to double click to call out
the microsoft equation 3.0 software on every equations in order to view
the
equations.
I have tried to open the same ppt. files in my friend PC using office
2000
and the equations did show up! But the same problem happen with my PC when
i
install the office 2000 instead of office 2003.
As the solution u mentioned above, i have tried to change the default
language to English (UK). Although i do install files for east asia
languages, i did not select any of them at the moment. However, the
problem
still exist.
Hopefully can get some help from you. Thanks a lot.


Suzanna sulution:
(The so-called "crop marks" at the margin corners are a result of having
support for an Asian language installed. You can get rid of them by going to
Start | Programs | Microsoft Office Tools | Microsoft Office <version>
Language Settings and disabling this support.

As for the problems with symbols, make sure that you have the required fonts
installed. In particular, you need to have a TrueType version of Symbol
installed even if you also have the PostScript Symbol font. As you have
figured out, the printer driver is a likely cause of such problems, too, but
you do need to have some printer driver (other than Generic-Text Only)
installed and selected as the default in order for Word to work properly.
For FAQs about Equation Editor and help with such problems, try
www.dessci.com, the Web site of Design Science, which provides EE to
Microsoft.)
 
J

John Langhans [MSFT]

[CRITICAL UPDATE - Anyone using Office 2003 should install the critical
update as soon as possible. From PowerPoint, choose "Help -> Check for
Updates".]

Hello,

To me, this sounds like a problem/limitation with how Equation Editor
creates the rendering for its OLE objects on the affected system.

One of the first steps for troubleshooting OLE objects is to isolate
whether the problem is in the container (in this case, PowerPoint) or in
the server (in this case Equation Editor).

To isolate the problem:
1) First try a different container applications. I usually recommend
WordPad since it's the most generic OLE container and it ships with Windows.
a) Insert same object into WordPad
b) If applicable, perform same operation on object (if possible) that you
performed in other container (such as resizing object)
c) Does the problem occur in both containers? - If so, the problem might
be with the source application or just an OLE limitation

2) Try different source applications: Which ones I recommend would depend
on the problem. However, it is not always possible to find another source
application which provides a rendering of it's object in the same way so
you might not be able to definitively determine whether it's a container
application problem (because it occurs with multiple source applications).
a) Insert different source object into the same container application (in
this case, PowerPoint)
b) If applicable, perform the same operation on this object that you
performed on the other object (such as resizing object)
c) Does the problem occur with this object? If not, repeat steps 2a-2c
with additional source applications.

So:
* If the problem occurs with only 1 source and multiple containers -> Most
likely a problem or limitation with source application
* If the problem occurs with only 1 container and multiple sources -> Most
likely a problem or limitation with container application
* If the problem occurs with multiple container and multiple sources ->
Most likely a limitation of OLE technology

As always, if you (or anyone else reading this message) have suggestions
about how PowerPoint and Office interoperability (such as Object Linking
and Embedding) should be improved, don't forget to send your feedback (in
YOUR OWN WORDS, please) to Microsoft at:

http://register.microsoft.com/mswish/suggestion.asp

As with all product suggestions, it's important that you not just state
your wish but also WHY it is important to you that your product suggestion
be implemented by Microsoft. Microsoft receives thousands of product
suggestions every day and we read each one but, in any given product
development cycle, there are only sufficient resources to address the ones
that are most important to our customers so take the extra time to state
your case as clearly and completely as possible.

IMPORTANT: Each submission should be a single suggestion (not a list of
suggestions)


John Langhans
Microsoft Corporation
Supportability Program Manager
Microsoft Office PowerPoint for Windows
Microsoft Office Picture Manager for Windows

For FAQ's, highlights and top issues, visit the Microsoft PowerPoint
support center at: http://support.microsoft.com/default.aspx?pr=ppt
Search the Microsoft Knowledge Base at:
http://support.microsoft.com/default.aspx?pr=kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of any included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm
 
E

Echo S

Oops, my bad. (duh) Thanks for catching that!

Echo

Kathryn Jacobs said:
Echo,
I thought the new service pack was for Office XP (2002) - It is Service Pack
3. Far as I know there is no service pack for 2003 yet.

--
Kathryn Jacobs, Microsoft PPT MVP
If this helped you, please take the time to rate the value of this post:
http://rate.affero.net/jacobskl/
Get PowerPoint answers at http://www.powerpointanswers.com
Cook anything outdoors with http://www.outdoorcook.com
Kathy is a trainer, writer, Girl Scout, and whatever else there is time for
I believe life is meant to be lived. But:
if we live without making a difference, it makes no difference that we lived

Echo S said:
I would also try updating your video drivers and changing hardware
acceleration, since it almost sounds as if you're experiencing a display
problem. http://www.rdpslides.com/pptfaq/FAQ00129.htm has instructions for
hardware acceleration...

You will also want to go to Help/Check for Updates in PPT and let it
install
the critical update. There's also a new Office 2003 Service Pack out, and
that critical update may have become part of that service pack. If both a
critical update and a service pack are available, I'd probably go ahead
and
install both.

--
Echo [MS PPT MVP]
http://www.echosvoice.com

Mak said:
Hi,
i came across the solution that suzanna posted in the microsoft office
help forum on 24th Jan as shown below but it can't help with my problem.
I am currently using microsoft office 2003 and i have problem with some
of
my power point document. All the equations written in the document turn up
to be some black spot or some unreadable symbol. For example, all sigma,
epselone, gamma and also some + and - signs missing in the equations.
When i try to double click on the equation, the microsoft equation 3.0
pops up. while closing the equation 3.0 software, the equation changed and
now it's readable. That's mean now i will have to double click to call out
the microsoft equation 3.0 software on every equations in order to view
the
equations.
I have tried to open the same ppt. files in my friend PC using office
2000
and the equations did show up! But the same problem happen with my PC when
i
install the office 2000 instead of office 2003.
As the solution u mentioned above, i have tried to change the default
language to English (UK). Although i do install files for east asia
languages, i did not select any of them at the moment. However, the
problem
still exist.
Hopefully can get some help from you. Thanks a lot.


Suzanna sulution:
(The so-called "crop marks" at the margin corners are a result of having
support for an Asian language installed. You can get rid of them by
going
to
Start | Programs | Microsoft Office Tools | Microsoft Office <version>
Language Settings and disabling this support.

As for the problems with symbols, make sure that you have the required fonts
installed. In particular, you need to have a TrueType version of Symbol
installed even if you also have the PostScript Symbol font. As you have
figured out, the printer driver is a likely cause of such problems,
too,
but
you do need to have some printer driver (other than Generic-Text Only)
installed and selected as the default in order for Word to work properly.
For FAQs about Equation Editor and help with such problems, try
www.dessci.com, the Web site of Design Science, which provides EE to
Microsoft.)
 

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