"enter network password" prompt

[Guest]

I have 2 computers networked. Whenever my wife tries to open Outlook 2003
she gets the "enter network prompt" dialog box for her pop (yahoo) e-mail
account. Keep putting in the correct password, but it doesn't work. We have
this problem on both computers, as they share the personal folders file. I
don't have this problem with my account (same computers). I'm at my wits end
trying to correct this...HELP#!#!@

 

[Jeff Stephenson [MSFT]]

Sharing the same personal folders file between two computers is not
supported, and may well be the cause of your problems...

 

[Guest]

That doesn't make sense, as I have been operating like this for 6 months
without any problems. Also - I don't have this issue on my XP user name,
only my wife's.

 

[Jeff Stephenson [MSFT]]

The fact that something is not supported doesn't mean that you can't get
away with doing it, but it does mean that you may encounter problems for
which there are no solutions. If you're pointing multiple profiles in
Outlook on multiple machines to the same PST file, you're definitely asking
for trouble - Outlook was not designed with this in mind. Your wife would
be better served by having her own PST file.

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights

 

[Guest]

She has her own .PST file, shared by 2 computers. Reading in other forums, I
understand this is a problem experienced by others who don't network .PST
files. Can't you offer me any assistance with this? Again, I have no
problems with my .PST file, only hers. Thank you.

 

[Guest]

Also - I disabled the shared .PST files for my wife's Outlook access, so that
only one computer has access. Still having the same problem.....HELP!!!

 

[Jeff Stephenson [MSFT]]

Could you turn on diagnostic logging (see
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q300479) and post
the OPMLog.log file (preferably as an attachment) after this happens?

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights

 

[Guest]

I'm trying to solve a similar problem. Did you get an answer from Jeff
Stephenson?

 

[Roady [MVP]]

For Outlook 2000 or 2002 on Win 98, NT, or 2000:
http://support.microsoft.com/?id=290684

For Outlook 2000 on Windows 2000:

(CW) http://support.microsoft.com/?id=275465

(IMO) http://support.microsoft.com/?id=259416

For all Outlook versions on Windows XP (just ignore the parts that refer to
Outlook Express):
http://support.microsoft.com/?id=264672


For in a NT domain
http://support.microsoft.com/?id=321652

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----

 

[Guest]

Thanks Roady. However, I tried the steps to update my regsitry and it didn't
solve teh problem.

For Outlook 2000 or 2002 on Win 98, NT, or 2000:
http://support.microsoft.com/?id=290684

For Outlook 2000 on Windows 2000:

(CW) http://support.microsoft.com/?id=275465

(IMO) http://support.microsoft.com/?id=259416

For all Outlook versions on Windows XP (just ignore the parts that refer to
Outlook Express):
http://support.microsoft.com/?id=264672


For in a NT domain
http://support.microsoft.com/?id=321652

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----

I'm trying to solve a similar problem. Did you get an answer from Jeff
Stephenson?

 

[Roady [MVP]]

Could you specify your setup a bit more?
Version of Outlook?
Applied latest servicepack and hotfixes?
What account type do you use?
Do you have more than one account configured?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----

Thanks Roady. However, I tried the steps to update my regsitry and it
didn't
solve teh problem.

For Outlook 2000 or 2002 on Win 98, NT, or 2000:
http://support.microsoft.com/?id=290684

For Outlook 2000 on Windows 2000:

(CW) http://support.microsoft.com/?id=275465

(IMO) http://support.microsoft.com/?id=259416

For all Outlook versions on Windows XP (just ignore the parts that refer
to
Outlook Express):
http://support.microsoft.com/?id=264672


For in a NT domain
http://support.microsoft.com/?id=321652

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
message

I'm trying to solve a similar problem. Did you get an answer from Jeff
Stephenson?

:

I have 2 computers networked. Whenever my wife tries to open Outlook
2003
she gets the "enter network prompt" dialog box for her pop (yahoo)
e-mail
account. Keep putting in the correct password, but it doesn't work.
We
have
this problem on both computers, as they share the personal folders
file.
I
don't have this problem with my account (same computers). I'm at my
wits
end
trying to correct this...HELP#!#!@