End Program Dialog Box on Restart

  • Thread starter Thread starter kuehnkur
  • Start date Start date
K

kuehnkur

I use XP Home.

When I try to restart my computer, I get a "End Program -
On Screen Disp... " dialog box. I click the end now
choice. I then click the end now box which follows. Then
my computer hangs up for several minutes before executing
the restart. How can I identify what is causing the
problem?

Crtl-alt-del brings up the task manager but doesn't
dentify anything.
 
I use XP Home.

When I try to restart my computer, I get a "End Program -
On Screen Disp... " dialog box. I click the end now
choice. I then click the end now box which follows. Then
my computer hangs up for several minutes before executing
the restart. How can I identify what is causing the
problem?

Crtl-alt-del brings up the task manager but doesn't
dentify anything.

Something is not exiting gracefully. Since you don't see any running
applications, the problem app is probably being run as a service. Look
in Event Viewer (get to it from the Administrative Tools applet in
Control Panel) for clues. Also, what does a scan with a current
antivirus program (meaning a version not earlier than 2002 and using
updated virus definitions) show? Also, remove spyware with Spybot
Search & Destroy from www.security.kolla.de and Ad-aware from
www.lavasoftusa.com. Be sure to update these programs before running
them. It is best to run antivirus and spyware removal tools in Safe
Mode.

Malke
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Back
Top