Encrypted documents using Wordpad with AdobeReader

[Guest]

Everything I try to print out-like forms and letters via e-mail- show up
encrypted when opening up Wordpad or Notepad. I even installed Adobe Reader
and still have encrypted characters. Are my settings wrong or could it be
that Adobe is really not installed when it took 3 hours. Please help

 

[Elmo]

Everything I try to print out, like forms and letters via e-mail, show up
encrypted when opening up Wordpad or Notepad. I even installed Adobe Reader
and still have encrypted characters. Are my settings wrong or could it be
that Adobe is really not installed when it took 3 hours. Please help

How do you use Wordpad with Adobe Reader?

What email program do you use, such as OE, Outlook, IE or another
browser for web mail?

The email that doesn't print in the right characters: Are they
attachments? If so, what extension do they have?

 

[Guest]

I wanted to download a form and it said I needed Adobe Reader. So, I uploaded
it. What I meant by wordpad is that when you download a document, it ask you
what format do you want to download it to and you have choices of wordpad,
notepad, music player., etc.
Only use the standard browser for my email that came with XP home addition,
i think its MSN Web Browser
The documents that i want to print that come out encrypted are PDF and
JPEG..I don't know about HTML but PDF is a big problem and I thought by
uploading Adobe Reader, that would solve this. Please advise Joe
Thanks
Gary

 

[Ken Blake, MVP]

I wanted to download a form and it said I needed Adobe Reader. So, I
uploaded it.

Upload it where? Do you mean "download"? If this is a document that needs
Adobe Reader, it is a pdf file, and you have to download and then install
Adobe Reader. Did you do both those things?

What I meant by wordpad is that when you download a
document, it ask you what format do you want to download it to and
you have choices of wordpad, notepad, music player., etc.

There may be some documents that are available in multiple formats, but
normally, no, you are not given a choice. If you want the document you have
to download it in the single format it comes in.

Only use the standard browser for my email that came with XP home
addition, i think its MSN Web Browser
The documents that i want to print that come out encrypted are PDF

Portable Document Format (Adobe Reader)

and
JPEG.

A graphic image--a picture file.


"Encrypted"? What do you mean by "encrypted"? How do you know they are
encrypted? Where are you downloading from? If you are getting files via
E-mail, it's *highly* unlikely that they are encrypted.

I don't know about HTML but PDF is a big problem and I thought
by uploading

Do you mean "downloading"?

When you get a file (whether by downloading it or any other way), and you
want to open it, you need to open it in a program that understands the
format it's in. When you say "encrypted," do you just mean that you can't
make any sense out of what you see? That's not encryption..

If you get strange characters, you are opening these files with the wrong
program. Try it again (with both a jpg file and a pdf file) and tell us, for
each file type, what program opens the file.