Emails with photo attach do not arrive other end since printer ins

G

Guest

Hi - I installed a Canon Pixma MP610 with all its programs on my home
computer and since then any email I send from Outlook with attachments
(mainlt photos from My Pictures) is not received at the other end. It shows
as being sent in the Sent Items but is never received. I had no problems
sending photos before installing the Canon programs. Can someone please help?
Someone suggested it might be a Firewall problem (I have latest McAfee).
Sorry, I'm not very technical. Thanks and regards. Cathy.
 
B

Brian Tillman

CathyG said:
Hi - I installed a Canon Pixma MP610 with all its programs on my home
computer and since then any email I send from Outlook with attachments
(mainlt photos from My Pictures) is not received at the other end. It
shows as being sent in the Sent Items but is never received.

If it's in the Sent Items folder, then it was accepted by your ISP's SMTP
server and it's not your problem, it's theirs. You can verify this by
enabling diagnostic logging and seeing the server accept the message.
http://support.microsoft.com/kb/831053/en-us
 

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