Emails on Server D'Load ea Time Outlook is Started

[Jeff]

Hi,

I am still trying to understand what is happening in Outlook with the
downloading of any mail on the mail server each time I start Outlook.

In other words, when I start Outlook, all messages that have been left on
the server are downloaded onto my system. (I only clean messages off of the
server every 3 or 4 days.)

When Outlook starts, shouldn't it compare the mail on the server with the
ones already downloaded? Or, am I wrong?

Thanks for any input.

Jeff

 

[IshmaelDS]

Hi,

I am still trying to understand what is happening in Outlook with the
downloading of any mail on the mail server each time I start Outlook.

In other words, when I start Outlook, all messages that have been left on
the server are downloaded onto my system. (I only clean messages off of the
server every 3 or 4 days.)

When Outlook starts, shouldn't it compare the mail on the server with the
ones already downloaded? Or, am I wrong?

Thanks for any input.

Jeff

Are you using Pop mail or exchange?

 

[Brian Tillman]

I am still trying to understand what is happening in Outlook with the
downloading of any mail on the mail server each time I start Outlook.

In other words, when I start Outlook, all messages that have been
left on the server are downloaded onto my system. (I only clean
messages off of the server every 3 or 4 days.)

When Outlook starts, shouldn't it compare the mail on the server with
the ones already downloaded? Or, am I wrong?

It should remember which ones it has downloaded. Sometimes, however, the
data structures that track that information fail and fixing it requires
creating a new mail profile. Try that and see if it repairs the problem.
It will download everything again one more time, but it should work after
that. See http://www.howto-outlook.com/faq/newprofile.htm

 

[Jeff]

Hi Ishmael,

I'm sorry that I forgot to include that information. It is POP.

Thanks

Jeff

 

[Jeff]

Hi Brian,

Thanks for your response.

I have tried recreating the profile. I am having the same intermittent
problem.

I'm pretty new to Outlook, and I'm not an IT person, so some of this foreign
to me.

Typically, before this duplicate email problem presents itself, there is
another problem. I will see email coming into the system via the Outlook icon
in the taskbar. But, the mail never shows up in the inbox. If I click out of
the inbox and then back in, the new messages are there.

It's generally after that occurs, and I close out of Outlook and restart it
that all of the messages on the server are downloaded, whether they were
downloaded before, or not.

Besides creating a new profile, I have also run the inbox repair tool as
recommened in another thread here.

Any ideas?

Thanks

Jeff

 

[IshmaelDS]

Hi Brian,

Thanks for your response.

I have tried recreating the profile. I am having the same intermittent
problem.

I'm pretty new to Outlook, and I'm not an IT person, so some of this foreign
to me.

Typically, before this duplicate email problem presents itself, there is
another problem. I will see email coming into the system via the Outlook icon
in the taskbar. But, the mail never shows up in the inbox. If I click out of
the inbox and then back in, the new messages are there.

It's generally after that occurs, and I close out of Outlook and restart it
that all of the messages on the server are downloaded, whether they were
downloaded before, or not.

Besides creating a new profile, I have also run the inbox repair tool as
recommened in another thread here.

Any ideas?

Thanks

Jeff

You could try using Scanpst.exe it is located in C:\Program Files
\Common Files\System\MSMAPI\1033 for office 2003 i can't remember the
number for 2000 but if you just search for scanpst.exe you will find
it.
you have have closed outlook but it can repair problems with your pst
file which is possibly the cause. If your still having a problem we
can take a closer look.

 

[Brian Tillman]

You could try using Scanpst.exe

He said he did that already. I'll quote again the message to which you
responded and quoted:

 

[Brian Tillman]

I have tried recreating the profile. I am having the same intermittent
problem.

The duplicate downloading is caused by Outlook not receiving an
acknowledgement from the server that all messages have been received and
processed. Enable diagnostic logging and see what's happening during a
send/receive cycle.
http://support.microsoft.com/kb/831053/en-us