emails going into both inbox and junkmail folders

[innhome]

i've been reading back at the problems with junk mail but have yet to see one
like mine.

i have 3 different email addresses, 2 from one server and the other from a
different server. when i receive mail it all goes into my inbox. the
problem is junk mail appearing in both my inbox and the junk mail folder.
those few messages that are good in the junk folder are also in my inbox.
there is no problem deleting messages either from the junk folder or my inbox.

since i'm the only one that seems to be having this problem is it possible
there's a setting i've overlooked? this is most annoying. please help...thanx

 

[Guest]

i've been reading back at the problems with junk mail but have yet to see
one
like mine.

i have 3 different email addresses, 2 from one server and the other from a
different server. when i receive mail it all goes into my inbox. the
problem is junk mail appearing in both my inbox and the junk mail folder.
those few messages that are good in the junk folder are also in my inbox.
there is no problem deleting messages either from the junk folder or my
inbox.

since i'm the only one that seems to be having this problem is it possible
there's a setting i've overlooked? this is most annoying. please
help...thanx

I haven't seen that problem before, but here are a few things that may help.
Click
on Tools, then Junk E-mail Options, then Safe Senders. If you know an
address
you want to receive mail from, but is often marked junk mail, click on Add,
then type the address, or just the part of the address after @ if you want
mail
from any user at that site. Click on OK. After you finish adding
addresses,
if there is no check mark in the box before Also trust e-mail from my
Windows
Contacts, and you want to receive mail from any address on your Contacts
list, click on this box. Click on Apply, then Blocked Senders. You can use
a similar method to add addresses you don't want mail from, if the senders
are honest to at least use the same return address all the time (many junk
mail
senders aren't). At the end of any additions, click on Apply, then OK.