email says message could not be displayed

[Lynn]

I deleted some email this afternoon and now they are back and sasy message
could not be displayed. I am not able to do anything with them (ie. move or
delete them). How do I get rid of them from my email box.

 

[Guest]

I deleted some email this afternoon and now they are back and sasy message
could not be displayed. I am not able to do anything with them (ie. move
or
delete them). How do I get rid of them from my email box.

This often means you need to download and install this fix, with Windows
Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first. Certain common
antivirus programs, such as most of those from Norton or McAfee,
tend to cause such problems, although seldom immediately, so if you
have such a program, remember where to find the fix - you are likely
to need it again. A recent version of the Trend antivirus program also
causes assorted problems in Windows Mail.