email receives o.k., but doesn't send

[gollyg]

Outlook gives me a timed-out error message when I try sending emails. I can
receive emails o.k. I just spent an hour with the ISP troubleshooting and
doing all kinds of testing, and he said the problem is in Outlook. Can anyone
help me with this? It was working fine earlier this morning, and for the last
6 years.

 

[John Blessing]

Outlook gives me a timed-out error message when I try sending emails.
I can receive emails o.k. I just spent an hour with the ISP
troubleshooting and doing all kinds of testing, and he said the
problem is in Outlook. Can anyone help me with this? It was working
fine earlier this morning, and for the last 6 years.

Well, you need to establish what has changed.

If you can't do that, you can establish if the problem is with your
particular ISP or your Outlook (which version we don't know as you didn't
say)

1. Get a google mail account and see if you can you send via it.

2. Try sending with another email client (e.g. Outlook Express or the
Mozilla email client - can't remember what it is called)

--
John Blessing

http://www.LbeHelpdesk.com - Help Desk software
http://www.room-booking-software.com - Schedule rooms & equipment
bookings http://www.lbetoolbox.com - De-Duplicates MS Outlook
http://www.repeatmail.com - schedule mass individual emails