EMail problems help!!!

  • Thread starter Thread starter BL4ZINGST4R
  • Start date Start date
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BL4ZINGST4R

Hi,

I have had a Junk/Phishing email appear in my inbox normally this would
automatically be moved straight into the Junk EMail folder but for some
unknown reason it hasn't i have tried to delete it but it comes up with an
unknown error message and if i try and move it, it says it cannot be moved
and that an unknown error has occurred i have run a system scan on my
computer to check no Virus has come in and it says its clear, but it is
worrying me as never happened before any ideas????
thanks
 
BL4ZINGST4R said:
Hi,

I have had a Junk/Phishing email appear in my inbox normally this would
automatically be moved straight into the Junk EMail folder but for some
unknown reason it hasn't i have tried to delete it but it comes up with an
unknown error message and if i try and move it, it says it cannot be moved
and that an unknown error has occurred i have run a system scan on my
computer to check no Virus has come in and it says its clear, but it is
worrying me as never happened before any ideas????
thanks
Click to expand...

A fix as been released by M$ to resolve the problem of undeletable mails:

"Messages may be stuck in the Outbox when you use Windows Mail on a computer
that is running Windows Vista"

http://support.microsoft.com/default.aspx/kb/941090

It works for all folders.
 
Rhonda said:
Me too, exactly the same! what did you do or find out? HELP!
Click to expand...
Download and install this fix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first. Certain common
antivirus programs, such as most of those from Norton or McAfee,
or a recent one from Trend, tend to cause such problems, although
seldom immediately, so if you have such a program, remember
where to find the fix - you are likely to need it again.
 
Download and install this fix, with Windows Mail not running:
Click to expand...

And do you think, that between me posting the same as you did, some 8 hours
earlier, that Rhonda has learned to click on the + next to BL4ZINGST4R's
question, I doubt it Robert.
 
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