Email message comes in blank

  • Thread starter Thread starter V Williams
  • Start date Start date
V

V Williams

Some of my email messages are coming in blank. If I try to reply my cursor
moves as I type but nothing on the screen. The heading area is dimmed and I
can't click on the font selection or any of that area to try and make sure it
it not on clear.
It also says "EXtra line breaks removed" on the messages that come in and
respond this way.

V Williams
 
That would assume that the message is in Plain Text format.
Have you verified your font settings for Plain Text messages?
Tools-> Options-> tab Mail Format

Also, how does it work in Outlook Safe Mode?
Start-> Run; outlook.exe /safe

The lack of detail in your post prevents us from giving us a more direct or
precise answer.

Include at least;
-your version of Outlook (Help-> About)
-type of mail account (POP3, IMAP, Exchange, HTTP, Outlook Connector,
Exchange, other...?)
-any errors in their exact wording as they are presented to you.
 
Back
Top