Email Merge Problems using Comcast.net

  • Thread starter Thread starter Dale
  • Start date Start date
D

Dale

I have no problem sending email merges at work. However at home, using
my ISP, Comcast, I am having problems. I sent an email merge using
Outlook 2007 and Word 2007. The merge blended perfectly, no error
messages and shows as being sent in my sent folder. However, none of
the emails are received by the recipients. I sent 4 test emails to
myself and 3 other accounts and no one received any of the sent
emails. My deduction is that if it's merging correctly and showing in
my sent folder then the problem is with my ISP however they say they
have no problems. Anyone have any suggestions or any experience with
this. Thanks for your help. Dale
 
No bounce messages received? The merged message didn't end up in your
junk mail filter by accident? If you send a single message to any of
those accounts from home it's received fine? What if you send a message
to all four of those accounts from home (but not with merge)?

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com
 
No bounce messages received?  The merged message didn't end up in your
junk mail filter by accident?  If you send a single message to any of
those accounts from home it's received fine?  What if you send a message
to all four of those accounts from home (but not with merge)?

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Towerhttp://www.rolandschorr.comhttp://www.officeforlawyers.com






- Show quoted text -
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No bounce back messages received. The files are not in junk mail
folder or deleted folder I've checked. I can send messges with no
merge from my home account and they are received with no issue - only
sending emails from a mail merge is there an issue. I tried to send
the email merge 5 separate time and there is no delivery to the
recipients. However, I followed each merge with a simple email
directly from my Outlook and that was delivered. The fact that the
emails are in the sent file but not received lead me back to the ISP
somehow realizing that this is a mail merge and not allowing it to be
delivered. Any other ideas?
 
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