Email items not archiving correctly

[Jonathan Finney]

I have noticed that there are items in my Outlook 2003 mail folders that
won't archive according to the settings. They are still there after newer
items have successfully auto archived and also after doing a manual archive
from the file menu.

I have checked that the path to the archive PST file is correct, but the
items, which are much older than the 12 months set as the default Auto
Archive settings (some folders are set individually to shorter periods).

None of the items is explicitly set to 'Don't archive', although ticking the
box to include these items makes no difference.

Are there other criteria that determine whether or not an item is archived?

I know I can manually move them to the Archive folder, but I'd prefer to
know why they aren't behaving the way they should.

Any suggestions?

 

[Judy Gleeson [MVP Outlook]]

The trick is that archive date is based on the date last modified, not the
date sent or received.

Judy Gleeson
Microsoft Most Valuable Professional Outlook
www.acorntraining.com.au

 

[Guest]

Dear,
I recommend you scan your pst file through SCANPST, if a mail get stuck in
the inbox or sentitems it may unable to archive.

--
Hope this helps you more
Regards
APK

The trick is that archive date is based on the date last modified, not the
date sent or received.

Judy Gleeson
Microsoft Most Valuable Professional Outlook
www.acorntraining.com.au

 

[Jonathan Finney]

Thanks Judy.

You're right. I just checked the items and they do have a Modified date
inside the archive range.

I can see that there could be a reason that this behaviour could be
desirable, but it strikes me as not being the obvious way you'd expect it to
work.

Can Outlook be changed to archive on Sent/Received dates instead?

--
Jonathan Finney

The trick is that archive date is based on the date last modified, not the
date sent or received.

Judy Gleeson
Microsoft Most Valuable Professional Outlook
www.acorntraining.com.au

 

[Jonathan Finney]

Thanks Anver.

Ran SCANPST and no problems.

Judy's answer was right.

--
Jonathan Finney

Dear,
I recommend you scan your pst file through SCANPST, if a mail get stuck in
the inbox or sentitems it may unable to archive.

--
Hope this helps you more
Regards
APK

 

[Brian Tillman]

Can Outlook be changed to archive on Sent/Received dates instead?

Nope.

 

[Judy Gleeson [MVP Outlook]]

Hey Jonathon - there's nothing much obvious about Outlook - that's why I can
make a living teaching all it's hidden power!

Judy Gleeson
Microsoft Most Valuable Professional Outlook
www.acorntraining.com.au