Greetings Dorothy,
The most common cause of rules not working properly is due to a
misunderstanding of how rules work.
I hope this url will answer your question.
http://www.insideoutlookexpress.com/faqs/why.htm#rules
Perhaps the best thing is to go in and delete all the rules you
created and start again. ’Rules’ have to be constructed just right or
they don’t work!
As for the ’blocked senders list’ that is a whole different story. I
am guessing you are using it in an attempt to ’block spam’. This may
work for one or two mailings from the ’spammer’ but they will just
alter their content and you start getting it again. This is a never
ending battle and the ’spammers’ are always one step ahead. Just keep
blocking them.
Too bad the ISP’s won’t let us ’bounce mail’. If we could do that we
could send it all back to them! There used to be a program called
’Mail Washer’ and it did have a ’bounce mail’ feature; but only if
your ISP permitted it.
Best of luck,
ultra_classic