ELO Serial

[Steve Wagner]

Does anyone know how to make an ELO serial touch screen work? ELO USB works
fine. All ports work fine, but no mouse events are sent to the operating
system for serial data.

Thanks,

Steve Wagner

 

[Adora Belle Dearheart]

Does anyone know how to make an ELO serial touch screen work? ELO USB works
fine. All ports work fine, but no mouse events are sent to the operating
system for serial data.

Thanks,

Steve Wagner

I found that their own component worked fine, for serial (for given
values of fine) is the screen detected on serial, and were you trying
with the USB connected or disconnected?

 

[Steve Wagner]

We disconnected the USB; only the serial cable was connected.

During installation from a CD, we select "auto detect" and the setup
application always finds the port we're plugged into. During alignment, the
touch screen responds to touches on the targets. However, after we complete
the setup, mouse events from the ELO are not seen by the operating system.

We downloaded the latest ELO serial driver from XPEFILES.com and imported
the SLD file into our component database, and then built an image from it.
It appears only COM-1 is supported, which is OK. During calibration, ELO
responds to touches on the targets as before, but serial data is not
transmitted to the operating system as mouse events. Same as from CD.

So we're wondering if a component is missing, or a configuration is missing,
or a service is missing that links serial data to mouse events.

Thanks for the response; maybe there is a solution with this thing.

Thanks much,

Steve Wagner

 

[Adora Belle Dearheart]

We disconnected the USB; only the serial cable was connected.

During installation from a CD, we select "auto detect" and the setup
application always finds the port we're plugged into. During alignment, the
touch screen responds to touches on the targets. However, after we complete
the setup, mouse events from the ELO are not seen by the operating system.

We downloaded the latest ELO serial driver from XPEFILES.com and imported
the SLD file into our component database, and then built an image from it.
It appears only COM-1 is supported, which is OK. During calibration, ELO
responds to touches on the targets as before, but serial data is not
transmitted to the operating system as mouse events. Same as from CD.

So we're wondering if a component is missing, or a configuration is missing,
or a service is missing that links serial data to mouse events.

Thanks for the response; maybe there is a solution with this thing.

Thanks much,

Hrm, we've never had that. Other problems, which we're *finally*
managing to get sorted out, but not that... Elo will insist that the
XPPro drivers don't work and aren't supported and that you have to use
the ones specifically for XPe, so I'd avoid using anything but the
component. Which model screen is it, incidentally, and what exactly are
the settings - mouse mode, beep setting and all that. Also, do you have
the serial mouse component in your build?

 

[Steve Wagner]

Good morning Adora,

We finally had success last night. The ELO model we're using is an AccuTouch
3000 series. We did have the serial mouse drivers in the image. What finally
worked was the latest driver from ELO, surprising we missed it, but from
their website. The version is 14 versus 11 on xpefiles.com. It comes with an
SLD file and an RTF document for instructions. So we imported the SLD and
finally have ELO in our XPE image. One strange thing was a popup asking for
a driver, eloser.sys, which for some reason was in the "LastKnownGood"
folder. After moving it to system32\drivers, the popup disappeared. However,
the touch-screen was working without eloser.sys. We're curious about that.

One observation regarding the XP-Pro installation is that the serial option
did not work, however the USB option worked fine. The AccuTouch we have has
both interfaces.

Thanks for the response.

Steve Wagner

 

[Adora Belle Dearheart]

Good morning Adora,

We finally had success last night. The ELO model we're using is an AccuTouch
3000 series. We did have the serial mouse drivers in the image. What finally
worked was the latest driver from ELO, surprising we missed it, but from
their website. The version is 14 versus 11 on xpefiles.com. It comes with an
SLD file and an RTF document for instructions. So we imported the SLD and
finally have ELO in our XPE image. One strange thing was a popup asking for
a driver, eloser.sys, which for some reason was in the "LastKnownGood"
folder. After moving it to system32\drivers, the popup disappeared. However,
the touch-screen was working without eloser.sys. We're curious about that.

One observation regarding the XP-Pro installation is that the serial option
did not work, however the USB option worked fine. The AccuTouch we have has
both interfaces.

Thanks for the response.

Oh, that old thing, yes, er, sorry, that's a version that falls over on
anything over SP1 IIRC.
Should have thought of that.
We're using the 49L screens that are dual interface. As for the eloser
thing, yes, it does that sometimes, I can't remember offhand what I did
to stop that happening... probably added it somewhere else as well.