EFS Issue...

[SyberPenguin]

Ok, I have a wierd EFS issue. I have a customer who encrypted a folder
with windows EFS. He then moved that folder to an external hard drive,
and now he can not get any files off of that folder. He cannot decrypt
it or move it back to his hard drive. The account that he encrypted
form is still in tact(he is logged in while trying), nothing has
changed at all. Is there a way to recover these files?

 

[Allan]

Ok, I have a wierd EFS issue. I have a customer who encrypted a folder
with windows EFS. He then moved that folder to an external hard drive,
and now he can not get any files off of that folder. He cannot decrypt
it or move it back to his hard drive. The account that he encrypted
form is still in tact(he is logged in while trying), nothing has
changed at all. Is there a way to recover these files?

Try cross-posting this problem to microsoft.public.windowsxp.security_admin
.. Did your client backup his certificates and keys ? Try this hyperlink:
http://support.microsoft.com/kb/241201/en-us .