Editing phone numbers?

[KathrynBassett]

(Win XP, Outlook 2003) - I'm all of a sudden starting to have a problem
when I add or change a phone number in a contact. I'm connected via
LAN, not dialup, and no settings have changed. Yet when I put in a
phone number I get the Location Information dialog box (this box:
http://www.babcockancestry.com/storage/outlookproblemlocationinfo.jpg).

I can NOT get out of it in any way except using the task manager to End
Task, which of course does not save the contact. If I try to cancel in
the dialog, it just keeps coming back. Any changes except phone numbers
work fine. It's only when I go to a phone field that this happens.

This just started happening in the past week. I have a vague memory of
it happening a couple years ago, but I don't remember how it got fixed.
Somehow, I think it just stopped happening but I don't know what would
have been different to stop it.

Any ideas?

I tried posting this here
http://groups.google.com/group/micr...31738499f7b/12468d223fe9076a#12468d223fe9076a
but I suspect that the subject line is what did not get me any answers.

 

[Russ Valentine [MVP-Outlook]]

Have you tried setting your default dialing location correctly for your
operating system?

 

[KathrynBassett]

There is no dialup, only the broadband. That's why I can't figure out
why it's asking me for a dialing location. How can I set it up when
there is no number to set it to? Will it work if I just give it a
dialip number of 000-0000 or will that mess things up further?

 

[Russ Valentine [MVP-Outlook]]

Outlook doesn't care whether there is dial up or not. It does need to know
your dialing location so it will know how to format your numbers.

 

[KathrynBassett]

OK, I'll give it a try when I get to Gwen's on Monday. Meantime, any
ideas why it has all of a sudden started asking this when it was
behaving just fine before? That's not important, I'm just curious what
might have started it.

 

[Russ Valentine [MVP-Outlook]]

Some setting must have been changed. Every installation of Outlook I've seen
has done this whenever no dialing location has been set.

 

[kathrynatgwens]

Thanks Russ, putting in the area code did the trick. It didn't ask me
for phone numbers to dial or anything like that, so I guess area code
was all it wanted. Weird that it needs that even though it's a LAN
setup.

 

[Russ Valentine [MVP-Outlook]]

Well Outlook doesn't need to know whether you intend to dial out or not. It
simply needs to know your dialing location so it will know how to format the
phone numbers.