Easy Transfer & Outlook

[RJF]

Tried using Easy Transfer to move my stuff from a laptop running XP Pro to a
new Desktop running Vista Home Prem.

After loading software and moving data to new system, when I start Outlook I
see 2 Personal Folders - Both with the same sub folders and the same
messages. As email comes in, I see the messages in both Personal Folders
inbox.

Outlook won't let me close either of the Personal Folders.

Searched for *.pst files and found 1 Outlook.pst and 1 archive.pst file on
the system.

Any ideas where the 2nd personal folder is coming from (or more importantly
how to remove it when Outlook starts)?

Not sure if this is the right group - if not - some direction?

TIA -
RJF

 

[Ronnie Vernon MVP]

RJF

You need to post this message in one of the Outlook groups. They will be
aware of any problem using that software. Here are a couple of lnks.

news://msnews.microsoft.com/microsoft.public.outlook

news://msnews.microsoft.com/microsoft.public.outlook.general

 

[Russ Valentine [MVP-Outlook]]

Never use WET for Outlook. It invariably corrupts the Outlook profile by
creating a ghost PST file. It also disables the address book service.
You must create a new Outlook profile from scratch and use a supported
method for data transfer. Take a look at these pages for info on Outlook
data backup or transfer:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

 

[Ronnie Vernon MVP]

Russ

Thanks for replying here. I hope I didn't run the OP off before he saw your
message.

--

Ronnie Vernon
Microsoft MVP
Windows Shell/User

Never use WET for Outlook. It invariably corrupts the Outlook profile by
creating a ghost PST file. It also disables the address book service.
You must create a new Outlook profile from scratch and use a supported
method for data transfer. Take a look at these pages for info on Outlook
data backup or transfer:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
--
Russ Valentine
[MVP-Outlook]

Tried using Easy Transfer to move my stuff from a laptop running XP Pro
to a new Desktop running Vista Home Prem.

After loading software and moving data to new system, when I start
Outlook I see 2 Personal Folders - Both with the same sub folders and the
same messages. As email comes in, I see the messages in both Personal
Folders inbox.

Outlook won't let me close either of the Personal Folders.

Searched for *.pst files and found 1 Outlook.pst and 1 archive.pst file
on the system.

Any ideas where the 2nd personal folder is coming from (or more
importantly how to remove it when Outlook starts)?

Not sure if this is the right group - if not - some direction?

TIA -
RJF

 

[Russ Valentine [MVP-Outlook]]

Not to worry. We'll catch it in the Outlook dudgeons if (s)he reposts there.
It does seem a shame that the Outlook and Shell developers seem not to know
or converse with one another. I suspect that most users expect WET to work
for Outlook, and it should. Outlook is one unruly beast.
--
Russ Valentine
[MVP-Outlook]

Russ

Thanks for replying here. I hope I didn't run the OP off before he saw
your message.

--

Ronnie Vernon
Microsoft MVP
Windows Shell/User

Never use WET for Outlook. It invariably corrupts the Outlook profile by
creating a ghost PST file. It also disables the address book service.
You must create a new Outlook profile from scratch and use a supported
method for data transfer. Take a look at these pages for info on Outlook
data backup or transfer:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
--
Russ Valentine
[MVP-Outlook]

Tried using Easy Transfer to move my stuff from a laptop running XP Pro
to a new Desktop running Vista Home Prem.

After loading software and moving data to new system, when I start
Outlook I see 2 Personal Folders - Both with the same sub folders and
the same messages. As email comes in, I see the messages in both
Personal Folders inbox.

Outlook won't let me close either of the Personal Folders.

Searched for *.pst files and found 1 Outlook.pst and 1 archive.pst file
on the system.

Any ideas where the 2nd personal folder is coming from (or more
importantly how to remove it when Outlook starts)?

Not sure if this is the right group - if not - some direction?

TIA -
RJF