East Asian Lang Pack won't Install

[David Levine]

I'm running XP with all Windows updates (except .NET) and IE6. I'm also
running Office 2003 Beta 2 Tech Refresh, but this happened before the
latest tech refresh. It's a new notebook so the only Office installed on it
has been the latest beta, not that it *should* matter. Everything on the
machine is legitimate. It's a newer Sony VAIO notebook that came with XP
Pro.

I want IE6 to show pages from Japan such as http://www.sony.co.jp properly.
When I go to the page, I get an IE popup for Language pack installation,
but clicking Install on that popup does nothing. IE's advanced options have
both Install on Demand options checked.

So I go to XP's Control Panel / Regional and Language Options / Language
tab and check Install files for East Asian Languages. I get a message box
that says it will take 230MB of space and will be installed after I click
ok. I click Ok and the window close. Reopen the window and the box isn't
checked. I check it again, click Apply and immediately the box is
unchecked.

I searched Google, Google Groups and the MS KB and haven't found anything
related to the issue I'm seeing.

Does anyone have any advice on how to correct this issue with Language
Packs? Thanks in advance!!

David

 

[CS]

I'm running XP with all Windows updates (except .NET) and IE6. I'm also
running Office 2003 Beta 2 Tech Refresh, but this happened before the
latest tech refresh. It's a new notebook so the only Office installed on it
has been the latest beta, not that it *should* matter. Everything on the
machine is legitimate. It's a newer Sony VAIO notebook that came with XP
Pro.

I want IE6 to show pages from Japan such as http://www.sony.co.jp properly.
When I go to the page, I get an IE popup for Language pack installation,
but clicking Install on that popup does nothing. IE's advanced options have
both Install on Demand options checked.

So I go to XP's Control Panel / Regional and Language Options / Language
tab and check Install files for East Asian Languages. I get a message box
that says it will take 230MB of space and will be installed after I click
ok. I click Ok and the window close. Reopen the window and the box isn't
checked. I check it again, click Apply and immediately the box is
unchecked.

I searched Google, Google Groups and the MS KB and haven't found anything
related to the issue I'm seeing.

Does anyone have any advice on how to correct this issue with Language
Packs? Thanks in advance!!

I suspect the problem may be that you don't have a complete XP CD but
rather one issued by the notebook maker (Sony). Most CDs issued by
OEMs are recovery type CDs or are proprietary to the system and do not
have all the installation files that are available on the retail CD.

I had no problem at all installing Asian language support but I have a
retail copy of XP Home.

Perhaps you can borrow a retail CD from a friend and see if you can
install Asian language support.

 

[David Levine]

I suspect the problem may be that you don't have a complete XP CD but
rather one issued by the notebook maker (Sony). Most CDs issued by
OEMs are recovery type CDs or are proprietary to the system and do not
have all the installation files that are available on the retail CD.

I had no problem at all installing Asian language support but I have a
retail copy of XP Home.

Perhaps you can borrow a retail CD from a friend and see if you can
install Asian language support.

Thanks for the reply, but I'm not sure that's it. At least it's not the
initial problem. I'm not even being prompted for a CD. Clicking Apply
just unchecks the box and nothing else.

Any other ideas?

David

 

[CS]

Thanks for the reply, but I'm not sure that's it. At least it's not the
initial problem. I'm not even being prompted for a CD. Clicking Apply
just unchecks the box and nothing else.

Any other ideas?

This web site has some good information on installing Asian language
support in XP. Perhaps you'll be able to find something there that
applies to your problem.

http://members.aol.com/ncc1701mkii/

However, you might want to take a close look at your XP Pro CD from
Sony using Explorer or another file manager. See if you can locate
the language packs. They should be in "your CD drive:\i386\lang"

If that folder does not exist on your CD or if you can not locate the
"lang" sub folder, I suspect that's the reason you're not being
prompted for the CD.