E-mails with blank messages

G

Guest

I recently upgraded from Office 2003 to 2007 and didn't have any problems
until recently. Now when I receive e-mail from certain domains (i.e. yahoo)
I can see that the message arrives, however the preview pane shows a blank
message (No type except html links in blue). I can highlight the message and
cut/paste it into Word and finally view the message after I change the font
color.

I've tried to change the stationary/font color but nothing seems to change.

Any help would be greatly appreciated!

Thanks!
 
G

Guest

I am having the same exact problem except i didn't upgrade mine was a clean
install on vista business. It seems to be every email in rich or plain text
regardless of the domain. Only shows the html links. HTML emails are fine
though. I wish someone could fix this or tell me what I'm doing wrong. I
switched Outlook to view all messages in Plain Text and that didn't help
either.

In Windows Mail (the new outlook express) everhing is great, but i didn't
pay a few hundred bucks for windows mail and i really need the features in
Outlook 2007 especially the business contact manager!

I have disabled add ins, uninstalled/reinstalled Office, disabled antivirus,
messed with every single option available, and still nothing. Trying to
manage 8 email accounts through Web Based email is too time consuming, and it
seems that Windows Mail and Outlook 2007 get in a pissing contest and either
one or the other steals the email and downloads it from the server. I have
both set up to leave a copy of the message on the server, but it seems that
if one of the accounts downloads it the other won't. (i have verified that
the email is still in fact on the server) Even if outlook is not open it
still downloads sparatic messages and I have to actually end the oulook.exe
process to get it to stop.

I have literally spent hours on this. I have searched the internet
endlessly for an answer, even posting here a couple days ago, but I cannot
find the answer. There are plenty of people posting the same issue, but no
answers.

I did find a post in some forum in cyberspace that was talking abou AVG
email scanning causing the issue, but #1 I don't use AVG I use Symantec
Corporate 10.2, and #2 I even disabled Symantec Email Security just to be on
the safe side and rule it out. Hell, I even disabled Antivirus all together.
I also read that people were having the same issue as a result of the PDF
add in for outlook 2007 but...#1 I don't have that add in and #2 I disabled
all possible add ins through the Trust Center. Some of them it won't let you
disable because of some registry value in Outlook, but every single other add
in I disabled. There was another forum that said that it was an issue with
themes, so I got rid of the theme (that wasn't showing on any messages I was
trying to create anyways) and still the same issue.
All but one of my accounts is POP3, with the other being IMAP. I did import
a pst file from Office 2003 on my old computer, but the blank emails are
still coming in the new messages so I can't see how the pst being corrupted
could be a problem. Lastly, the IMAP account redownloads the messages at
every sync so it is definitely a viewing problem in Outlook 2007 in my
opinion at least. I am no computer tech or anything but I am not a novice
either and this makes absolutely no sense. One would think that if I were
having issues with all of my text being completely missing and my messages
only containing hyperlinks, that if I switched Outlook over to read only this
specific type of email that it would work but it doesn't. Granted it is a
bit more confusing and tedious to change the mail format in Outlook 2007
versus Outlook 2003, but I still found it and tried. Like I said earlier, I
have literally spent hours troubleshooting this and playing with every single
function available and then switching it back after I found that it didn't
help any.
PLEASE HELP US!
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top