E-Mail

[Don Thomas]

My outlook office xp 2002.This program will not receive e-
mails. When testing addresses everything is ok but they
never come to me in outlook. I start up outlook express
and they arrive there. All other email is the same.
Outlook express will receive it.Any Ideas. Don

 

[Jocelyn Fiorello [MVP - Outlook]]

1) Make sure Outlook is listed as your default mail program here: Control
Panel | Internet Options | Programs tab.

2) Remove all mail accounts from Outlook Express (unless you can't bear to
part with them for some reason).

3) Disable automatic checking for new mail in OE.

4) Only open OE if you're going to use it for newsreading (Outlook doesn't
have its own newsreader, it uses OE for that), and either open the
newsreader through Outlook (View | Go To | News) or open OE with the
/newsonly switch. This way, all mail functions in OE are disabled anyway,
so there's no chance of using them by mistake.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


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[Don]

Outlook is now working. But I now get 2 copies of
everything. How do I overcome this?
Don

 

[Jocelyn Fiorello [MVP - Outlook]]

See if any of the tips on the following page help you to troubleshoot this:

http://www.sperrysoftware.com/Outlook-Duplicates.asp

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In