e-mail not being erased from Comcast when removed from "deleted it

[ualdriver]

Hi-

I'm using Windows Mail and have set up two Comcast e-mail accounts on my
laptop. On both of my accounts that I use on my laptop, I selected
Tools->accounts->selected my e-mail account->properties->advanced tab, and
then have checked the box "leave a copy of messages on server" and checked
the box "remove from server when deleted from 'deleted items'."

It works for one account, but not the other. Invariably when I turn on my
main computer at home after having read and deleted all of my e-mail from
both accounts on the road, the ones that I have deleted and then deleted
again from my 'deleted items' folder haven't been deleted from Comcast's mail
server for that one account.

Why is it deleting e-mails for one account and not the other?

 

[PA Bear [MS MVP]]

The computer in question must sync with the Comcast server at least once
after having deleted messages from Deleted Items folder...so try doing one
last Send/Receive before closing Windows Mail on that computer.

 

[ualdriver]

PA Bear-

I also hit the send/receive button after I delete the e-mails. That doesn't
seem to work.

 

[PA Bear [MS MVP]]

Remove the account | Close WinMail | Reboot | Add the account anew & test.