e-mail disappears from inbox after I open it and I cannot find it!

[Guest]

When I'm at the office on the company outlook and open an e-mail it stays in
the inbox until I delete it. Just in the last week or so, when I'm at home
on wireless web access outlook and check my e-mail, if I open it and leave
the site or just click on the inbox to see new e-mails - every e-mail
disappears.

Does anyone know what I did, where they went or where I can find them?

 

[Guest]

Check your view, are you set to filter only unread mail? You can tell by
enabling your Advanced Toolbar (View > Toolbars > Advanced) or by checking
your view from the View menu (View > Current View). Make sure Messages is
ticked, not Unread Messages.

Let me know if this helps or does not solve the issue for you.

 

[Guest]

I figured out my problem, I kept looking at the options page about the
reading pane and looked and read and clicked on buttons forever. Finally one
directive about the reading pane in the help window said something about
where the messages were to click on that - I finally found that spot and
realized somehow - and it must have been me - I'm the only one on this
computer and this particular e-mail site and I had clicked to new messages
only. What a mystery - duh!

 

[Guest]

Hi Kathleen - Thank you so much for your response! That's the first time
that I have ever responded to any kind of online interactive item and I was
apprehensive in more ways than one. But because I had asked a very techie
person managerat my office, who had no clue and couldn't get the it guy - I
was desperate to find the answer. Something you said sent me digging a
little deeper and I found the problem - I had inadvertently clicked a new
message only button in the messages box. Great mystery, huh???
Thanks again.
Dianna Halvorosn