DVD/wr and DVDrom stop working..

[Guest]

Hi,
I build up a system with vista business (oem) and everything was ok until
the client install an Epson.. printer, Since then, the DVD writer and DVD rom
lost their "letter" and disappear from "computer". I can see them in device
manager with a yellow ! but can't install the driver/code 39), So I
uninstall the printer, nothing change.
So I got into newsgroup and find the KB 320553 that explain to keep DVD
writer alone with his ide cable so I did that and uninstall the dvd rom...no
change
So I delete the INFCACHE.1 file ,like I saw in another post and... no
change. So I can't try the firmware that was on manufacturer site cause it
don't see the device...

So here's the system and hope somebody knows something cause I'm getting
pretty frustrated

Motheboard: Asus P5B green
CPU :Intel Core2 E6400, 2.13 Ghz, 1066 Mhz FSB, 2 mb Le Cache.
Memory: 2G DDR
video card: Asus pci express Extrem AX550, 256 mb ddr
DVD writer: Lg Multi 18x dl GSA-H50N
DVD rom : Lg GSA-8164B
Vista Business 32

Thanks

 

[Guest]

Franky,

Here is a reference to a Microsoft publication that addresses this issue:
http://support.microsoft.com/default.aspx/kb/314060 You may have to edit the
registry to fix it. The support bulletin tells you how to do it. The
bulletin applies to WinXP, but the fix has worked for Vista as well. The
suggested fix has worked for others in Vista who had similar issues. If this
doesn't work for you, post bask.

Here is some background information on the issue, which likely provides more
information than you ever wanted to know, but it's interesting to know the
reason for what is causing the problem. The problem existed before Vista
came to live with us. Here is the background: Many third-party programs that
control CD or DVD burning (as well as some player applications) install CD-
or DVD-ROM filter device drivers into Windows. These filter drivers are
meant to allow for low-level hooks into the hardware, to allow for functions
such as packet writing (where a CD-R/W or DVD-/+RW can be written
incrementally, like a hard disk). These filter drivers sometimes have
problems that can cause the CD or DVD drive to stop working correctly. The
device entry for the CD or DVD drive in the Device Manager may show up with
an error descriptor that reads "The device could not start." Additionally,
there may be an error message that reads "One of the filter drivers for this
device is invalid." The devices themselves do not show up in Explorer. Error
codes for the device include code 31, code 32, code 19 or code 39, and
sometimes the even more ominous warning "Your registry might be corrupted"
appears. Fixing the problem simply involves deleting the filter entries for
the third-party device drivers.

Hope this helps.

 

[Guest]

Thank you thank you thank you it worked like magic...

 

[Guest]

Freddy,

Thanks a lot for both - the clear explanation and the solution to the
problem. It worked flawlessly and I had my DVD Writer back, after two days of
insane try-and-error exercises. Just wanted to mention for the benefit of
future usres of this solution, that in some cases you do not find
upperfilters or lowerfilters in registry. Don't worry - just follow the
recipe and it's gonna work!
Thanks again - nice work!