DVD-rw drive not recognized

G

Guest

Have a laptop with XP Pro.CPU is Pentium M 1400 MHz, 1 GB
Ram, Centrino. All known updates have been performed.

The port for CD-RW/DVD-RW Drive works fine. Tested by
putting in a NEW HDD and booted to then CD-RW/DVD-RW
Drive, Worked fine. Put in battery pack in same slot and
Extra battery shows up.

When XP boots with CD-RW/DVD-RW Drive inside I only get
the Start-up Screen, startup hangs and never completes.

When the system is running and I take the battery pack
out and put in CD-RW/DVD-RW Drive the system comes to an
almost, stand still. CPU usage at 100%.


When I try to boot in safe mode it hangs at the MUP.SYS

I called ASUS support about this and they said it is not
a known issue with their hardware.

Please advice.

Humbly,
J
 

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