DVD RW / CD drive wont read anything

[shaun]

Hi,

Hope someone can help. I have an Advent 7113 laptop and the DVD / CD drive
has stopped reading anything. I have no evidence in device manager that
there is a problem (i.e. no symbols) and the drive also seems to be making
noises when trying to read.

Is there a software issue or update that I can download . . . please help!!!

Many thanks for any replies.

Shaun

 

[Malke]

Hi,

Hope someone can help. I have an Advent 7113 laptop and the DVD / CD
drive
has stopped reading anything. I have no evidence in device manager that
there is a problem (i.e. no symbols) and the drive also seems to be making
noises when trying to read.

Is there a software issue or update that I can download . . . please
help!!!

As a quick test to see if the drive has died, try using a bootable CD/DVD
such as your Vista DVD (if you have a full retail copy), an XP install CD,
or a rescue CD such as Knoppix. You may need to change the boot order in
the BIOS to optical drive first if it isn't set that way already.

Accessing the BIOS
http://michaelstevenstech.com/bios_manufacturer.htm
http://www.uktsupport.co.uk/reference/biosp.htm
http://www.computerhope.com/issues/ch000235.htm

If the computer will not boot from a known-working, known-bootable CD then
the drive itself has probably died. This is not uncommon, particularly on
laptops. In that case, contact the laptop mftr.'s tech support for
repair/replacement.

Malke